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Warranty Information

Mattress Firm is here to assist you with your manufacturer warranty service. Our highly-trained staff is able to simplify and guide you through the process. However, Mattress Firm will only honor warranties that fall within the manufactures guidelines on products purchased from Mattress Firm.

For warranty claims on Tempur-pedic®, Sleep Number® (Select Comfort), Sleep to Live (Kingsdown), Protect-A-Bed®, or Leggett & Platt contact the vendor directly.

Manufacturer Warranty Service Contact Information

For warranty service on any other manufacturer purchased in these areas please review the Quick Start Guide below.

Atlanta, GA
Austin, TX
Baton Rouge, LA
Charleston, SC
Charlotte, NC 
Chattanooga, TN
Columbus, OH
Cincinnati, OH
Dallas, TX
Greenville, SC
Greensboro, NC
Houston, TX 
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, KS/MO
Knoxville, TN
Las Vegas, NV
Memphis, TN
Miami, FL
Naples, FL
Nashville, TN
New Orleans, LA
Oklahoma City, OK
Orlando, FL
Phoenix, AZ
Raleigh, NC
San Antonio, TX
St. Louis, MO
Tampa, FL

For warranty service in any other markets not listed above, please review the Contact Us page to find a local customer service representative.

Quick Start Guide for Warranty Process

Do you have a copy of your receipt?

A copy of the original sales receipt must be submitted with the Warranty Service Claim Form. Your warranty will not be processed without proof of purchase. Please make sure you have your sales receipt available when filling out the warranty service claim form. Customer is responsible for providing copy of sales receipt.

Is your product free of stains?

Stains void the warranty based on to the manufacturers warranty guidelines.

If you answered yes to the questions above, please proceed with downloading your Warranty Service Claim Form

Download: Warranty Service Form
Additional Questions: Click here
How can we help you? Click to contact us now.