Selecting a new mattress is an important decision. Mattress Firm wants to alleviate
the stress of your experience by offering our Happiness Guarantee so you can buy
with confidence. If you are not satisfied with your mattress anytime within 100
days of your original purchase, we will do whatever we can to make you happy. We
will even issue you a refund. Mattress Firm is committed to
helping you find the right mattress and we're committed to your happiness.
Your new mattress will take time to adjust to your body and we encourage you to
sleep on it for a minimum of 30 nights to allow for this adjustment period. However,
in the event you are not comfortable within 100 days of your original purchase,
we will do our best to match you to the correct mattress. You may exchange or return your mattress with a small processing fee of $149.
Happiness Guarantee is not valid on warranty exchanges, clearance merchandise, floor models, pillows,
mattress protectors, power/adjustable bases, furniture and other accessories. In compliance with strict national and state bedding laws, and as detailed in the manufacturer's warranty, Mattress Firm is unable to warranty or exchange a mattress that is stained or unsanitary.
Participation may vary. See store for details.
Extended happiness guarantee available in Dallas, Birmingham and Kansas City areas. See store