CUSTOMER SERVICE ADVICE

 

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Your questions, concerns and feedback help us improve. If your question is not answered in the Customer Service Policy, FAQ or through any of the information displayed on our website, please contact us for assistance.

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Call the store where you made your purchase*

Delivery Product Exchanges Refunds

* Refer to your receipt for Store contact information or click the Store Locator to find the Store nearest to you

 

Warranty Support*

Call WARRANTY CLAIM:

866-942-3551
Warranty Support Hours:
Monday - Saturday: 8am – 7pm CST
Sunday: Closed

 

MattressFirm.com online purchases

For questions regarding the mattressfirm.com online store, nationwide delivery or to place a new order, please contact the Mattress Firm eStore at:

Call CALL:

866-942-3551
eStore Hours:
7am – 10pm CST Daily