Kid-Proof Mattress Protector – 1 Year Limited Warranty

How Long Does This Limited Protector Warranty Last?

The warranty starts on the day you complete your purchase and extends for one (1) year from that original date of purchase.  The warranty covers one replacement during that period.

Who Does This Limited Protector Warranty Cover?

This Limited Warranty covers only the original purchaser, who purchases a new protector directly from 5 Little Monkeys or an authorized reseller when the protector is used normally for its intended purposes.  It does not cover protectors sold by unauthorized resellers or any other 3rd party.

What Will 5 Little Monkeys Do?

If a covered defect occurs during the Limited Warranty period, 5 Little Monkeys’ sole and exclusive liability and your sole remedy under this Limited Protector Warranty will be, at 5 Little Monkeys’ option, to provide a replacement Protector.

What Do I Need to Do to Make Sure I Don’t Invalidate My Warranty?

In order to make sure your warranty applies throughout the life of your product, you need to:

    • Follow all care and use instructions.
    • Don’t abuse, damage, burn or cut your protector.
    • Keep your original purchase receipt or your packing slip for proof of purchase date.

What Does This Limited Protector Warranty Cover?

Your limited Protector warranty applies to the following:
 

    • Defects due to faulty workmanship or materials, subject to the limitations described in this Limited Protector Warranty.

What Does This Limited Protector Warranty Not Cover?

Your warranty does not cover:
 

    • Normal wear and tear as a result of washing and intended use.
    • Comfort preference.
    • Physical abuse or damage to the Protector, including, but not limited to, burns, cuts and tears, provided that the defect is caused by such abuse or damage.
    • Transportation charges.
    • Unsanitary product conditions.
    • Damage caused by improper use or care.
    • Any Protector (whether manufactured by 5 Little Monkeys or not) sold by resellers who are not authorized retailers.

Failure to follow the manufacturer's use and care instructions may void this Limited Protector Warranty. 5 Little Monkeys does not warrant that this product is suitable for any person's medical condition or that it will protect the user against bacteria, viruses or other disease organisms. To the maximum extent permitted by applicable law, in no event shall 5 Little Monkeys be liable for any special, incidental, punitive, indirect or consequential damages whatsoever in any way arising out of the use, or inability to use, the product.

5 Little Monkeys reserves the right to refuse service and invalidate this Limited Protector Warranty when the product failure is due to causes other than defective material and/or workmanship.

All warranties contained herein are void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear. This Limited Warranty shall not apply if the product has been damaged, intentionally or due to neglect, including, but not limited to, damage caused by burns, cuts and tears.

The service terms stated in this Limited Warranty shall be the consumer's sole and exclusive remedy in the event of product failure during the Limited Protector Warranty period. 5 Little Monkeys makes no warranty beyond what is contained in this Limited Protector Warranty. 5 Little Monkeys does not authorize any person to create for it any other obligation or ability in connection with this Limited Protector Warranty.

How Do You Get Limited Protector Warranty Service?

If you are considering placing a Limited Protector Warranty service claim, please contact 5 Little Monkeys at 844-325-5555 or e-mail us at info@5littlemonkeysbed.com.

A simple claim form must be completed and submitted with a copy of the original purchase receipt or your packing slip for proof of purchase date. You must provide transportation or accept freight charges to and from the 5 Little Monkeys warehouse in Commerce, CA for inspection of the warranted product (if requested) or to return the product for replacement of the product. At our discretion, we may request you to provide photos (digital or standard) of the defected product prior to its return for inspection, if requested.

How Does State Law Apply?

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. If an implied warranty or condition is created under applicable state law, you also have an implied warranty or condition, BUT ONLY AS TO DEFECTS DISCOVERED DURING THE PERIOD OF THIS LIMITED PROTECTOR WARRANTY (1 YEAR).