Menu
MattressFirm Logo
Bed Basics
Bed Basics

Three Proven Ways to Select YOUR Best Mattress

By The Mattress Firm Sleep Experts
December 1, 2017
best mattress_blog_640x400

According to the  recent J.D. Power 2017 Mattress Satisfaction Report, Mattress Customer Satisfaction declined in 2017. From online shopping to new mattress technology, buyers today have more options than ever  — but with those options comes increased pressure to make the right choice. Selecting that perfect mattress can get overwhelming.

Mattress Firm wanted to know what was driving the majority of mattress buying complaints. Comfort levels and ineffective pricing were the primary factors behind the decline in consumer satisfaction, according to the report.

At Mattress Firm, your good night's sleep is our top priority. In fact, all of our in-store experts are trained to help you identify the mattress that is best-suited for your sleep needs.

Mattress Firm wants you to avoid the scams. If you're getting ready to invest in your rest, here are a few things to do before you dive right in and purchase your new mattress:

  • Do your research: Per J.D. Power, there is a clear connection between your level of product knowledge and how satisfied you are with your mattress. This means that reading those online reviews and scrolling through expert tips on Mattress Firm's Daily Doze is actually helping you make a decision that will leave you snoozing happier in the long run.
  • Consult an expert: Not sure where to start? The internet can be daunting – from scams to sales and everywhere in between, it's hard to sort fact from fiction. That's why we invite you to visit your nearest Mattress Firm and let our in-store experts do the work. They're trained to help identify the perfect mattress to suit your lifestyle and budget.
  • Try it out: At the end of the day, it's hard to replace the value in trying out your Mattress in-person. And J.D. Power's report shows that this advice leads to satisfaction. In fact, satisfaction is higher among customers who purchased from a retailer that had an in-store sample.

Once you've gone through these steps, finally purchasing your mattress can feel overwhelming and leave you unsure of whether you're making the right decision. But have confidence that you've taken every step to make the perfect selection for your sleep.

Finally ready to take the plunge? Visit a Mattress Firm location near you and simply rip it off like a band-aid and bring that sweet, new snoozing sanctuary home  — you have some sleep to catch up on!

More:

Sleep Research, 
Mattress Tips, 
Mattress Buying Tips

You Might Also Like

Woman is using eye mask in bed while electric fan is blowing on the foreground
Bed Basics
Best Cooling Mattresses for Hot Sleepers in 2025If you struggle to stay cool at night, you’re not alone. At least 57% of adults in the U.S. report feeling too hot while sleeping on occasion.
Read More
Matty against a blue background. Text reads: Matty Asks Mattress Sizess
Bed Basics
Matty Asks: Mattress SizesGot questions about buying a new bed? We’ve heard ‘em all. Our Sleep Experts® are here to help with all the answers. Whether you’re curious about bed fillings, accessories, pillow lofts, under-bed options, or anything else in your bedroom, we’ve got answers. And there’s no question too small or too silly.
Read More
A bed with a duvet, two pillows and a blue headboard in a white bedroom.
Bed Basics
How Long Does a Mattress Last? Think about how many years you have slept on your current mattress. How long has it been since you upgraded? If you’re struggling to find an answer, that may mean it has been too long. Even if your mattress looks like it’s holding up well, it may be time to start searching for your next bed.
Read More
side sleeper uses a pillow for more lumbar support
Bed Basics
What Is Lumbar Support and Why Do I Need It?Back pain affects a lot of people. In fact, it’s estimated that 8 out of every 10 Americans will experience back pain at some point in their lives. Luckily, our sleep experts are weighing in on ways to ease the discomfort.
Read More
An illustration of two purple pillows in the clouds. Text reads: Sleep Week Expert Sleep Tips
Bed Basics
Our Sleep Experts' 7 Top Tips for Good SleepNobody gets great sleep every night. But if you want the best sleep you can get, Sleep Experts® at Mattress Firm are here to help. With 200+ hours of training, they know better than most how to set yourself up for those eight hours of quality zzz’s to help you feel your best.
Read More
Blue background with mattresses going across the frame.
Bed Basics
The Ultimate Mattress Buying Guide for 2025Making your first mattress purchase? Looking to upgrade your current model? Even if you’ve been through the mattress-buying process before, chances are, a few years have passed since then, and your sleep needs and habits may have changed in that time.
Read More
the best mattresses under 500.jpg
Bed Basics
The Best Mattresses Under $500There's no better feeling than jumping into a nice clean bed at the end of a long day. Especially when your bed is the best part of your bedroom. But if your mattress is lacking in the comfort department, or worse yet, it's giving you more aches and pains than nighttime Zzz's, then it might be time to consider an upgrade.
Read More
Sleeping girl lying on her bed with cat in a darkened bedroom with moon visible through the window, colored vector illustration.
Bed Basics
The Best Air Mattresses: How to Pick the Right One Comfortable, portable and convenient, air mattresses can provide a great night of rest. If you are searching for a temporary sleep space to store in a guest room at your home or to use while camping, there is likely an inflatable bed that meets your needs.
Read More
how-much-should-i-spend-on-a-mattress-1440x1000.png
Bed Basics
How Much Should I Spend on a Mattress?Investing in a good mattress is important for your sleep quality, comfort and general well-being. However, purchasing a new mattress can feel like a big financial decision. You want to make sure you’re getting the best value for your money with a model that balances comfort, quality and budget.
Read More