Customer Service
Only Mattress Firm helps you rest easy We look forward to assisting you in the best way possible

Have a question? Check out our Frequently Asked Questions for guidance. If you still require assistance, please contact the following for the quickest service:

Call the Store* where you made your Purchase

Delivery

Product

Exchanges

Refunds

* Refer to your receipt for Store contact information or click the Store Locator to find the Store nearest to you

Warranty Support*

Warranty Claims

*Call 866-942-3551

Your questions, concerns and feedback help us improve. If your question is not answered in the FAQ or through any of the information displayed on our website, please contact us for assistance.

Call TO FILE A WARRANTY CLAIM, CALL:
866-942-3551
Warranty Support Hours:
Monday - Friday: 7am – 8pm CST
Saturday & Sunday: 8:30am – 7pm CST
Mail MAIL:
10201 Main Street
Houston, TX 77025

 

 
Mattressfirm.com Online Store
For questions regarding the mattressfirm.com online store, nationwide delivery or to place a new order, please contact the Mattress Firm eStore at:
Call CALL:
877-384-2903
eStore Hours:
7am - 10pm CST Daily
Mattress Firm Franchise Markets
For questions regarding purchases made in the following areas and surrounding areas, please contact the local Mattress Firm store listed below:
Albuquerque, NM
Ph: (505) 344-9779 4378
Alexander Blvd.,N.E.
Albuquerque, NM 87107
alan@dnamattress.com
El Paso, TX
Ph: (915) 584-4772 7840
Pichacho Hill Ct
El Paso, TX79912
bobbeltran@dnamattress.com
McAllen, TX
Ph: (956) 992-9004 1308
E. US Expressway 83
McAllen, TX 78504
james.perez@mattressfirm.com
Tulsa, OK
Ph: (918) 461-9510 9404
E. 71st Tulsa, OK 74133
michael.yelich@mattressfirm.com
Buffalo, NY
Ph: (716) 626-6355
Fx: (716) 626-6354
4691 Transit Rd.
Williamsville, NY 14221
tom.balch@mattressfirm.com
Ft. Wayne, IN
Ph:(260) 483-0909
Fx: (260) 483-2830
414 W. Coliseum Blvd
Sylvania, IN 43560
toledomattfirm@msn.com
Savannah,GA
Ph:(912) 629-3476 8108
Abercorn St - Suite 610
Savannah, GA 31406
Wichita, KS
Ph: (316) 945-2337
Fx: (316) 944-3918 6836
West Kellogg Dr
Wichita, KS 67209
customerservice@mattfirm.net
Corpus Christi, TX
Ph: (361) 992-3480 x5425
SPID #178-P
Corpus Christi, TX 78411 james.perez@mattressfirm.com
Hilton Head, SC
Ph:(843) 837-3476 1172
Fording Island Road
Bluffton, SC 29910
Toledo, OH
Ph: (419) 824-2200 5555 Monroe St.
Toledo, OH 43560
george.dudek@mattressfirm.com