Customer Service
Only Mattress Firm helps you rest easy We look forward to assisting you in the best way possible

Have a question? Check out our Frequently Asked Questions for guidance. If you still require assistance, please contact the following for the quickest service:

Call the Store* where you made your Purchase

Delivery

Product

Exchanges

Refunds

* Refer to your receipt for Store contact information or click the Store Locator to find the Store nearest to you

Warranty Support*

Warranty Claims

*Call 866-942-3551

Your questions, concerns and feedback help us improve. If your question is not answered in the FAQ or through any of the information displayed on our website, please contact us for assistance.

Call TO FILE A WARRANTY CLAIM, CALL:
866-942-3551
Warranty Support Hours:
Monday - Friday: 7am – 8pm CST
Saturday & Sunday: 8:30am – 7pm CST
Mail MAIL:
10201 Main Street
Houston, TX 77025

 

 
Mattressfirm.com Online Store
For questions regarding the mattressfirm.com online store, nationwide delivery or to place a new order, please contact the Mattress Firm eStore at:
Call CALL:
877-384-2903
eStore Hours:
7am - 10pm CST Daily