Mattress Firm Kapiolani

Contact

1314 Kapiolani Boulevard Space 1 and 2
Honolulu, HI 96814

Hours

Today: 9:00 AM - 8:00 PM

Monday - Saturday:

9:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Kapiolani

1314 Kapiolani Boulevard Space 1 and 2 Honolulu, HI 96814

4.9

453 Reviews

Carol Wong Profile Image

Carol Wong

I've been shopping for an adjustable mattress platform for weeks. I went to the military base and other mattress stores. Tired of driving around to look for the right price and knowledgeable sales person, I decided to just call Mattress Firm Kapiolani store since they had excellent ratings. This was going to be my last store before deciding which store gave me the best price. I'm glad I made the call. Danielle answered the phone. She was exceptional on knowledge, asked good questions, very polite and was able to give me a very good Labor Day sale price and it included free delivery. She was able to provide a very competitive price with free delivery. I went down there to buy the item and was greeted by Angelina who was aware of my conversation and agreed price. She was very professional and pleasant as well!!! She showed me the product and how it works as Danielle was helping another customer. This is was very nice of them to team up and provide excellent customer service! I join the many others that gave a 5 star rating for this store. They are excellent!!! Thank you Danielle and Angelina!

2 months ago

R R Profile Image

R R

Alan was super helpful and patient with us. He greeted us immediately when we walked in, listened to our needs and showed us a variety of beds that potentially suited what we were looking for. He let us take our time comparing different mattresses and did not pressure us at all (quite unlike the car dealership we went to right afterwards). His honest, earnest assistance is what made us return to pick our mattress up from Mattress Firm. As far as customer service goes, he was top notch!

3 months ago

Mackin Delgado Profile Image

Mackin Delgado

Cannot stress enough how amazing the staff is at this Mattress Firm! They were incredibly helpful in aiding me in finding a new mattress and pillows that worked best for my body type. They also went above and beyond to correct some issues that arose with the order. This is absolutely the place you want to go for all your bed related needs.

5 months ago

Whitney Katsutani Profile Image

Whitney Katsutani

The best atmosphere and attention to customer service. I've been dealing with severe sciatica and crying through the night on our $300 Amazon brand mattress, so my husband insisted we bite the bullet and make a bug adult purchase investing our first big bed purchase. Tom was an absolute blessing! He had such extensive knowledge about all the products and was very clear and candid about financing and the practicality of what we were buying. 100% recommend shopping with their team!

2 months ago

Mike D. Profile Image

Mike D.

Second time buying from this place and it keeps getting better. Excellent customer service. Makes shopping for a new mattress super easy and stress free. Very knowledgeable and friendly staff. Definitely let Danielle help you for your home needs. 5 stars

4 months ago

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