Mattress Firm East Longmeadow

Contact

40 Center Square
East Longmeadow, MA 01028

(413) 525-0206

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Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm East Longmeadow

40 Center Square East Longmeadow, MA 01028

416 Reviews

Deborah Krevalin

I had a fantastic experience. I worked with Tom, the store manager,. He was extremely helpful and knowledgeable; not only about mattresses but about the science of sleep and how every person has different needs. He took his time and did not rush the process and I actually had a great time shopping for my mattress! I highly recommend mattress firm and I will definitely utilize them for my next mattress purchase.

3 months ago

S T

I called Tony, the store associate at this location this morning and he was incredibly knowledgeable and friendly! I've been looking at Tempurpedic mattresses for a long time, and he was full able to answer any questions I had. This evening, we went in for our final test before purchasing and he was just as awesome in person. We were able to select the base and mattress model we wanted and Tony helped us from start to finding the best financing for us. We left with a bed and feeling great about it. Highly recommend them! He stayed almost an hour past his quit time to help us!

5 months ago

Kimberly Kusyk

I purchased a couple of mattress sets from Tom of the East Longmeadow location. I have never been more impressed with a salesperson ever before. From the beginning he made me feel very comfortable and answered ALL of my questions. I can be a difficult person to deal with and not once did he make me feel like a nuisance. Not once did he make me feel pressured into making a purchase. I gave him my price point and I was very impressed with the choices & prices he had to offer.Very professional and sincere. He had us at hello. Nice smooth transaction & will definitely be back with any future purchases! Thanks again, Tom!!

5 months ago

Judy Bent

We had a great experience at Mattress Firm in East Longmeadow. We were greeted immediately by Thomas, who was friendly, professional and knowledgeable. Thomas answered all of our questions and did not rush us or pressure us. Looking forward to better sleep on our amazing new mattress! We will definitely return to Mattress Firm in the future if we need another mattress and will recommend Mattress Firm to friends and family.

2 months ago

Kari DiMauro

My husband and I bought a firm mattresses from Mattress Firm in EL in August. Tom could not have been more helpful or pleasant to work with at the time. After a couple of months of realizing that I do not in fact like a firm mattress (although my husband loved it), we went back in to exchange it for a plush version… hoping that was really possible within 120 days and there weren’t loop holes, etc. Tony made the exchange process actually enjoyable and hassle-free. He spent a good amount of time helping us find a better fit for both of us. We even had our new mattress scheduled to be delivered the next day. Highly recommend this store for its customer service and legitimate exchange policy!

3 months ago

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