Stores
OH
Cincinnati
4772 Fields Ertel Road

Mattress Firm Kings Mall

Contact

4772 Fields Ertel Road
Cincinnati, OH 45249

(513) 697-0676

Directions Text Us

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Kings Mall

4772 Fields Ertel Road Cincinnati, OH 45249

4.9

262 Reviews

Zoe Vanjohnson

Jonathan was the store manager on duty when we bought our mattress. He was absolutely wonderful, an extremely hassle-free buying experience without the typical salesman pressure. He was attentive and made himself present to kindly answer any of our questions but was not over bearing. My husband and I were so so happy with this location and especially the personnel!

2 months ago

Y P

5 stars for customer service provided by Andrew. We went to this location 3 times to check out mattresses. Each time we were greeted with a smile from Andrew. He was knowledgeable and explained us the details of the mattress and was patient with us when we took our time to choose a mattress & pillows from the different varieties available. Great job, will be a repeat customer!

in the last week

Robert Lehr

Shopping for a new bed for my Mom. The store manager was very helpful! He had my mother try different beds and explained the benefits of each mattress. He told us to do our research and come back and try the beds again. He said it's important make sure the bed we choose is the right one. We will be returning soon to purchase a mattress set.

4 months ago

Stephanie Deimling

Jonathan was incredibly knowledgeable and helpful. He made me feel comfortable and encouraged me to take my time choosing a mattress. He explained all of the features and benefits of each mattress I was considering. I had a long day and honestly had lost hope in customer service until I walked through the door. He was patient with my indecisiveness and never made me feel rushed. I ended my night not only buying a new mattress but with renewed hope for above and beyond customer service. Thank you Jonathan and Mattress Firm!

3 months ago

L W

Love my Beautyrest PressureSmart 2.0! No more back pain! Sale person Jonathan P was professional, knowledgeable, great to work with. Delivery was on time with no issue. Same mattress was on sale for $50 less 2 months after delivery, Jonathan refunded me the difference per Mattress Firm 120 nights low price guarantee. Great experience over all!

a week ago

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