Stores
OH
Cincinnati
4772 Fields Ertel Road

Mattress Firm Kings Mall

Contact

4772 Fields Ertel Road
Cincinnati, OH 45249

(513) 697-0676

Directions Text Us

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Kings Mall

4772 Fields Ertel Road Cincinnati, OH 45249

4.9

274 Reviews

Dedra Amos

Mattress Firm by Kings Mall had great reviews so I went there last week.. Jonathan , customer service rep on this day, helped me pick a great mattress for my granddaughter as he asked me several questions of how she sleeps (on her side or back) which helped him identify a popular choice for me that was absolutely spot on. Jonathan was very knowledgeable about the different mattresses available, and he allowed me to test them out in-store. Once I made a choice, Jonathan assisted me with applying for a Mattress Firm credit card which I was approved for. Needless to say, my overall total experience with Mattress Firm was totally phenomenal. Thanks Mattress Firm for putting a smile on me and my granddaughter’s face!!!

3 weeks ago

Michael McCarthy

Jonathan was awesome. He pulled the bed frame out of the box and helped me assemble it making sure all the parts were there. I would definitely recommend to anyone needing a mattress or frame to visit this location & speak to Jonathan!

3 weeks ago

Y P

5 stars for customer service provided by Andrew. We went to this location 3 times to check out mattresses. Each time we were greeted with a smile from Andrew. He was knowledgeable and explained us the details of the mattress and was patient with us when we took our time to choose a mattress & pillows from the different varieties available. Great job, will be a repeat customer!

3 months ago

Dustin Dezarn

Andy is the absolute best. My wife and I went in for the 4th of July sale and we left feeling like mattress experts. Andy had an answer to every question we had and completely understood our needs. Definitely recommend this location to anyone needing a new mattress.

2 months ago

Zoe Vanjohnson

Jonathan was the store manager on duty when we bought our mattress. He was absolutely wonderful, an extremely hassle-free buying experience without the typical salesman pressure. He was attentive and made himself present to kindly answer any of our questions but was not over bearing. My husband and I were so so happy with this location and especially the personnel!

5 months ago

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