Limited Warranty

See our website for specific details on your product warranty as well as restrictions: intellibed.com/warranty.

WHAT THE WARRANTY DOES NOT COVER

• Normal wear and tear, and body impressions of .75 inches or less

• Firmness preference of the product or normal material softening

• Distressed merchandise, which is sold as is (unless other agreements were documented at the time of purchase)

WHAT VOIDS THE WARRANTY

• Stains, soiling, burns, odors (including cigarette smoke)

• Mattress damage including drag marks when moving the mattress or box spring

• Inadequate support from improper box springs or frame

• Bent or broken border wires

• Upholstery compaction or excessive softening due to insufficient turning (see Important Care and Use Instructions)

• Improper storage - mattress should be stored flat

IF A PROBLEM OCCURS

Please contact the authorized dealer where you purchased the product. If purchased directly from Intellibed please contact warranty@intellibed.com or call 888.435.2339.

For the warranty to be valid, you must be the original registered owner and have purchased from an authorized dealer (in the United States). You must provide a copy of the original store receipt or other proof of purchase.

IMPORTANT CARE AND USE INTRUCTIONS

MATTRESS PROTECTION We do not recommend using conventional mattress covers. Mattress protectors designed to work specifically for your product are available from your retailer, and are guaranteed by their manufacturer to protect your product from fluids and moisture. STAINS ON THE PRODUCT WILL VOID THE WARRANTY. FRAME AND BOX SPRING SUPPORT

FRAME AND BOX SPRING SUPPORT

We recommend purchasing a base or box springs through your Intellibed dealer. If mattresses are placed on a “platform” or “slat” bed, slats must be at least two inches wide and no more than two inches apart. Additionally, there must be a center support that runs down the center of the mattress vertically and horizontally. INADEQUATE BOX SPRINGS OR A FRAME THAT DOES NOT PROPERLY SUPPORT YOUR PRODUCT WILL VOID YOUR WARRANTY.

RECOMMENDED MATTRESS BREAK IN TIPS

You may notice that the product feels as though the surface is collapsing under certain areas of your body. The product is doing what it is designed to do, which is to relieve pressure, provide firm support of the back and proper alignment of the spine. As with any change, it may take some time for your body to adjust to the additional comfort and support provided by the product.

DO NOT ATTEMPT TO TURN THE PRODUCT ALONE, AS SERIOUS INJURY COULD OCCUR. You must rotate the mattress once a month for the first six months, and then once every six months thereafter. Rotate it so the head becomes the foot. The product is made of materials known for their ability to resist sagging and body impressions. Slight body impressions are normal and are not an indication of a defect. Over the lifetime of the mattress, it will soften 3-5%. SEE INTELLIBED.COM/WARRANTY FOR FULL DETAILS