Strengthen Our Business
Action to Strengthen
Mattress Firm is implementing a plan to strengthen our business as we continue to deliver you the best beds at the best value. To do so, we are voluntarily implementing a prepackaged plan of reorganization that will help us achieve our business objectives.
As we move through this process, Mattress Firm is here for you, just like we’ve always been. We will continue to serve customers as usual at thousands of stores across the country and online.
To Our Valued Customers:
Mattress Firm is implementing a plan to strengthen our business while maintaining our leadership in all of our markets in America. Part of our plan to better serve you includes closing stores that are not performing up to expectations or are situated in areas where we have too many nearby locations. We’re also excited to open new stores in areas where we see opportunities. And rest assured, you’re likely still a quick drive away from your local Mattress Firm.
As we implement this plan, there are a few things that absolutely will not change. We will continue to:
- Offer the best selection of quality mattresses from best-selling, famous name brands, while maintaining a simple buying and delivery process.
- Provide the same great customer service, warranties and guarantees, including:
- Be the most convenient, with thousands of locations across the country. Today is a new day for Mattress Firm, but you’ll still be a quick drive away from your local Mattress Firm.
Mattress Firm has been providing unmatched value to our customers since 1986. We are proud to be America’s largest specialty mattress retailer and will continure to offer the best beds at the best value.
Find your local store using our Store Locator.
We look forward serving you and all your sleep needs today, tonight and for years to come.
For questions about products, warranties or merchandise credits, please contact Customer Service.
We anticipate all mattress deliveries are still scheduled to be delivered on time. If anything should change, we’ll reach out to you.
Warranties, guarantees and other customer programs will be honored as usual.
Mattress Firm is America’s largest specialty mattress retailer, and we are implementing a plan to strengthen our business while maintaining our leadership position in all of our markets across the country. But one thing remains steadfast throughout the process—we’ll always deliver you the best beds at the best value.
Part of that plan includes closing stores that aren’t best servicing your sleep needs. We will also be opening new stores in areas where we see opportunities to better serve you. We will continue to serve customers as usual at thousands of stores across the country and online.
Mattress Firm is still here to deliver the best value on the best beds across America. We continue to serve customers as usual, both in stores and online. With thousands of locations across the U.S., it will still be a quick drive away from your local Mattress Firm store. And you can always shop online at mattressfirm.com
We anticipate all deliveries to remain as scheduled and if anything should change, we’ll reach out to you.
We will continue to provide the same great customer service, including our great warranties, guarantees and other customer programs. Of course, that means our 120-night low price guarantee, 120-night sleep trial and same or next day delivery.
To check if you have a new, local Mattress Firm store, please visit Store Locator.
We expect to finish this process as quickly as possible – within 45 to 60 days.
Throughout the process, Mattress Firm is still here to deliver the best value on the best beds across America, and we’ll continue to serve customers as usual at stores across the nation and online.
Yes. We will continue to deliver the beds at the best value. Be sure to check out our latest deals and promotions.
We’ll continue to have our great warranties, guarantees and other customer programs.
Yes. Subject to credit approval and other terms and conditions, our financing partners continue to offer options that fit any budget.
Absolutely, yes. We remain dedicated to providing you with the best beds at the best value and will continue providing unmatched service throughout the nation. We’ll work to ensure we’re still bringing you the best-selling brands and beds you love.
For additional information about the restructuring, please click on the links below:
Court filings and other documents related to the court-supervised process are available on a separate website administered by the Company’s claims agent, Epiq Corporate Restructuring, LLC, here.
For more information, please call 877-214-3592 (toll-free in the U.S.) or 503-520-4465 (for parties outside the U.S.)