- Product Overview
- Delivery & Shipping Info
- Warranty Info
Sleep great with the Rize Edge HT Adjustable Base. With a number of incredible features, this adjustable base is unlike anything you’ve ever experienced. It features an adjustable headrest which offers additional tilt to provide both head and neck support without the need for extra pillows. The Rize Edge HT also allows you to customize the height of your bed. With the addition of optional parts, this bed can be raised 4” above the standard height, or lowered 10” below it. For those wishing to save space, under the bed storage is an option. When used at standard height, the Rize Edge HT offers over seven cubic feet of space under the base. This base includes a replaceable fuse to protect its components during a storm, electrical surge, or complete electrical blackout, giving you piece of mind. Additionally, it features a battery backup system which allows you to return your bed to a flat, sleeping position, even when there has been a total power outage. Rest assured, you’ll be sleeping great with your new Rize Edge HT adjustable base.
*Keep your adjustable base protected with Firm Care. This product offers an extended service plan for purchase. Click here for more details.
- Under-Bed Storage Base/Frame: Remote:
- One-Touch Flat Button Safety:
- Gravity-Release Safety Motors
- Component Protection And Battery Backup
- 39" W x 75" D Twin XL
- 39" W x 80" D Full
- 54" W x 75" D Full XL
- 54" W x 80" D Queen
- 60" W x 80" D Split Queen (2 Pieces)
- 60" W x 80" D California King (2 Pieces)
- 72" W x 84" D
Delivery & Shipping InfoRed Carpet Delivery
We offer a guaranteed 1 day delivery window, or it’s FREE!*
Red Carpet Delivery Service
At Mattress Firm, we roll out the red carpet for you with this premium service - tailored to YOUR schedule. If your purchase is not delivered within the guaranteed 1 day window, your delivery is FREE.*
- 1 day delivery window or delivery is free
- Same day and next day delivery available In-store, Call, or Chat only
- Free in home set up of your mattress set
- Courteous and professionally trained Dream Team Delivery™ personnel
- Red carpet and sanitary blue booties to protect your home
Red Carpet Delivery Details
We guarantee your new mattress will be delivered within a designated 1 day delivery window, or your delivery is free. If your delivery is late, simply contact the store of your original purchase after signing the delivery manifest with the delivery time stamp and we will credit your account or mail a refund check for the price of your delivery fee within three weeks.
Participation may vary. See store for details. Not applicable on all products. As part of our Red Carpet Delivery Service, we will contact you to schedule delivery whenever it's convenient for you. While we install your new mattress, we will also haul your old mattress away.
*Not available in all areas
20 Year Basic Limited Warranty
CUSTOMATIC ADJUSTABLE BEDZ® (“CUSTOMATIC ADJUSTABLE BEDZ”) warrants this motorized bed frame or motorized bed foundation (hereinafter referred to as “adjustable bed” or “adjustable beds”) to the consumer who is the original pur- chaser (the “purchaser,” subject to the terms and conditions set forth herein). This warranty begins on the “warranty com- mencement date” which is the date of purchase for new unused adjustable beds and the date of manufacture for adjustable beds that have been used as floor or display models. Thus, on a floor model adjustable bed, the warranty is a portion of the limited 20-year warranty. If original proof of purchase is not provided by purchaser, CUSTOMATIC ADJUSTABLE BEDZ® reserves the right to determine the adjustable bed is not covered by this warranty or to use the manufacturing date as the warranty commencement date. This “Limited Warranty for Adjustable Beds” (“Limited Warranty,” “limited warranty,” “warranty”) extends only to the original purchaser and may not be transferred.
FULL 1-YEAR WARRANTY
This adjustable bed is warranted against defects in the workmanship or materials for aperiod of up to one (1) year from the warranty commencement date. Upon receiving reasonable notice during the first year from the warranty commencement date, CUSTOMATIC ADJUSTABLE BEDZ® will send replacement parts (at no cost to the purchaser) for any defective adjustable bed part to the purchaser, and CUSTOMATIC ADJUSTABLE BEDZ® will pay all pre-authorized labor and transportation costs associated with the repair or replacement of any parts CUSTOMATIC ADJUSTABLE BEDZ® determines to be defective. This one (1) year warranty shall not apply if purchaser does not return any and all defective parts to CUSTOMATIC ADJUSTABLE BEDZ® within 15 days of purchaser’s receipt of replacement part(s).
19-YEAR LIMITED WARRANTY
Upon receiving reasonable written notice at any time after 1 year and up to twenty years from the warranty commencement date, CUSTOMATIC ADJUSTABLE BEDZ® will offer replacement parts (upon terms and conditions set forth in this paragraph) for any mechanical bed part found to be defective. Electronics, electrical components, drive motors and massage motors are excluded. Purchaser shall pay 18/19th of the then current replacement cost of the defective part. Any consumer of an CUSTOMATIC ADJUSTABLE BEDZ® adjustable bed shall bear the remainder of the cost of the replacement part. This nineteen (19) year warranty shall not apply if purchaser does not return any and all defective parts to CUSTOMATIC ADJUSTABLE BEDZ® within 15 days of purchaser’s receipt of replacement part. In those cases where the nineteen (19) year warranty applies, the purchaser shall bear all service, transportation, labor, and shipping costs related to the delivery and/or replacement of the defective part. With respect to adjustable beds that are more than twenty (20) years after the warranty commencement date, the purchaser shall bear the entire cost of repair and replacement of all parts and materials, including labor and transportation.
ADDITIONAL TERMS AND CONDITIONS
This warranty does not apply; (a) to any damage caused by the purchaser; (b) if there has been any unauthorized repair or replacement of adjustable bed parts; (c) if the adjustable bed has been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse, or otherwise operated in any way inconsistent with the operation and maintenance procedures outlined in the Owner’s Manual, this warranty, and any other applicable document published or approved by CUSTOMATIC ADJUSTABLE BEDZ®; (d) to damage to mattresses, fabric, cables, electrical cords or items supplied by dealers. Contact the dealer or relevant party for warranty information on these items.; (e) if there has been any unneces- sary service calls, including costs for in-home service calls solely for the purpose of educating the consumer about the adjustable bed for finding an unsatisfactory power connection; (g) if the recommended weight restrictions are not followed (Twin/TXL/Split QN/Split CA King: 575 Pounds, Full/FXL: 600 Pounds, Queen: 650 Pounds), the warranty will be void.
Repairs to or replacement of the adjustable bed or its components under the terms of this limited warranty will apply to the original warranty period and will not serve to extend such period.
The decision for the repair or replacement of defective parts under this warranty is at the option and sole discretion of CUSTOMATIC ADJUSTABLE BEDZ®.
REPAIR OR REPLACEMENT OF ADJUSTABLE BED PARTS WILL BE THE SOLE REMEDY OF THE PURCHASER. CUSTOMATIC ADJUSTABLE BEDZ®, AND THEIR PARENTS, SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS HOLD ABSOLUTELY NO LIABILITY OR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY.
No reimbursement will be made to the purchaser for inconvenience, removal, installation, setup time, lack of use, shipping, or any other costs or expenses not covered by this warranty. CUSTOMATIC ADJUSTABLE BEDZ® does not hold responsibility for in-home service on adjustable beds. You must contact your dealer or party that sold the adjustable bed for any terms and conditions relating to their in-home service, should any exist.
CUSTOMATIC ADJUSTABLE BEDZ®, AND THEIR PARENTS, SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS MAKE NO OTHER WARRANTY WHATSOEVER, EXPRESS OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY NAME AND EXCLUDED FROM THIS AGREEMENT.
The above limitation or exclusion may not apply to every purchaser as some states disallow exclusions or limitations of incidental or consequential damages. This warranty allows the purchaser specific legal rights. The purchaser may also have other rights, which can vary from state to state. This warranty is valid in the contiguous United States, and includes Alaska, Puerto Rico and Canada.
IF YOU EXPERIENCE ANY TROUBLE WITH YOUR BED FRAME WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR FRAME AND ONLINE (IF APPLICABLE). IF PROBLEMS PERSIST, PLEASE CALL:
CUSTOMER SERVICE TOLL FREE NUMBER
Please Have Your Receipt Ready And Available
THANK YOU AND ENJOY YOUR ADJUSTABLE BED FRAME!