Mattress Firm Old Saybrook — Bed & Mattress Store Old Saybrook CT
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Franchise Owned Clearance Center New & Clearance Showroom 555 Boston Post Rd Old Saybrook, CT, 06475
Hours
Mon-Sat
10:00am- 8:00pm
Sun
11:00am- 7:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Old Saybrook | Beds & Mattresses Store Old Saybrook CT 06475

WHAT SETS US APART

At Mattress Firm’s locations in Old Saybrook, CT, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Old Saybrook, CT, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Old Saybrook is rated 4.7 out of 5 by 51.
Rated 4 out of 5 by from Employees are the best Hard on employees being alone in store. Not fair to them. They were awesome and tried to help all of us at one time. Had to wait for delivery date due to frame not being available. Also, had to cancel mattress cover - again, product not available until mid-October. Don't sell customers items that are not available. Very frustrating. I am trying to adjust to the new mattress. Trying to give it a week or so before possibility changing it. This is due to serious medical issues. Workers were sensitive to my needs/issues. Going to give it a chance. I may not recommend Mattress Firm at this time. Again, will give it time. Thank you.
Date published: 2016-09-21
Rated 5 out of 5 by from Excellent service My sales rep., Ken, greeted me at the door. He was friendly and helpful, but not pushy. He was able to answer all of my questions. I was able to try several mattresses in different price ranges and he did not try to steer my toward the most expensive one. He helped my find the mattress I would be happy with. He also explained other bedding products and again showed me all my choices but did not try to decide for me. All the staff in this showroom in Old Saybrook CT were helpful and friendly. It was my first time in this store and I will definitely go back in the future.
Date published: 2016-08-03
Rated 5 out of 5 by from Amazing Service I recently went in and bought a mattress from this location and was assisted by the assistant store manger Gay. She was wonderful! She explained to me which mattress's were the most comfortable and affordable. I left completely satisfied and with a new mattress that day. I couldn't say enough about how easy this experience was at Mattress Firm. Thank you. I will definitely be back!
Date published: 2017-02-20
Rated 5 out of 5 by from Supreme service I hadn't bought a bed in over 13 years and had no idea what to look for. I met with Massiel and she walked me through all the types of mattresses available. She was extremely knowledgeable and found the perfect bed for my needs. I voiced concerns about being able to afford a new bed and was plecently surprised they had zero percent financing. I was able to purchase a chattem and wells along with an adjustable base, at a price I could afford. I highly recommend mattress firm and encourage those looking for a new bed to ask for Massiel.
Date published: 2018-05-24
Rated 1 out of 5 by from Shady financing and poor customer service. After a lack of transparency with the financing process, Mattress Firm opened two separate lines of credit without our approval. THIS IS UNACCEPTABLE. The requested delivery window of the mattress was also not respected and upon calling, we were yelled at by the representative at Old Saybrook. THIS IS UNACCEPTABLE. There is no guarantee we will receive our mattress on the day we desired forcing us to scramble to find a bed/hotel for the night. If the customer is spending tens, hundreds, or in this case thousands of dollars on a bed, there should be a certain level of customer. This has clearly been neglected. The entire purchasing process is poorly constructed and does not put the customer first. This will be the last time we use Mattress Firm.
Date published: 2018-08-02
Rated 5 out of 5 by from Incredible service Need a new mattress so I walked into Mattress Firm in Old Saybrook was greeted by a sales representative name massiel I explained to her I was in a budget but I wanted to find a good mattress she was so helpful and so nice I will recommend mattress firm to all my friends thank you massiel for all your help
Date published: 2017-05-01
Rated 5 out of 5 by from Incredible service I needed a mattress so I decided to walk in to Mattress Firm in Old Saybrook the salesperson that was there was named massiel I told her I needed a mattress but I didn't have a lot of money she help me find a mattress in my price range thank you massiel she was amazing and also beautiful
Date published: 2017-04-30
Rated 1 out of 5 by from Worst customer service I ordered a queen Serra bed, adjustable base, and headboard 2 weeks ago. Three deliverys later, the bed still not fully assembled and headboard not assembled. Wrong items have been delivered and the headboard was manufactured wrong so it could not be assembled. I've been waiting for 1 week to hear from the DM, and they have not called yet to rectify this. I am so unhappy and dissatisfied. I want a full refund, and I want the bed and headboard out of my house. I will never buy from this company. Such a lack of respect. The customer service rep, and then the supervisor I spoke to were not helpful and read from a script. It is poor management to not call a dissatisfied customer back and try to resolve an issue that is not the customer's fault! Two weeks! No results and no assembled bed is outrageous!
Date published: 2016-07-24
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