Mattress Firm West Hartford — Bed & Mattress Store West Hartford CT
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Franchise Owned Clearance Center New & Clearance Showroom 8 Sims Rd West Hartford, CT, 06117
Hours
Mon-Fri
10:00am- 8:00pm
Sat
10:00am- 9:00pm
Sun
11:00am- 7:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm West Hartford | Beds & Mattresses Store West Hartford CT 06117

WHAT SETS US APART

At Mattress Firm’s locations in West Hartford, CT, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in West Hartford, CT, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm West Hartford is rated 3.9 out of 5 by 28.
Rated 1 out of 5 by from Extremely unsatisfied I went there yesterday, liked a mattress and was ready to pay and after an hour of them trying to figure out the paper work, I tell them let me come back and take it in a few hours and I was told they will wrap it and keep. I go next day (today) and after sitting there for an hour and half, the person who was working kept me waiting saying she does not work there full time and that someone will come to finish the billing. I sat there as customers came and left, and I asked her if she could take my number and call me when it's ready. She tells me "write your number and leave it on the table" as if I am expected to carry a piece of paper and pen. No respect as a customer and I am utterly disappointed.
Date published: 2016-07-31
Rated 1 out of 5 by from Worst experience This was the worst buying experience ever. The store manager didn't know how to use the computer system and overcharged us. Then could figure out how to credit the overcharge. When he rolled the mattress out of the store he dragged it on the concrete and ruined the mattress and put a hole in it. He would not return the mattress saying it was a floor model. Called customer service and was told the district manager would contact me and never heard from them. Never will I shop here again.
Date published: 2016-08-06
Rated 5 out of 5 by from Awesome customer service! Miguel Batista was an absolute pleasure to work with. He is very knowledgeable and easy to talk to and build a rapport with. He answered ALL of my questions (and I had a lot) and never rushed or pressured me. He shared his personal experiences with me regarding mattresses, which was great. He also did anything it would take for me to feel comfortable and confident with my choice, as I am very indecisive and was afraid to make the wrong choice. Your return/exchange policy also played a big part in my decision. Just knowing that I can exchange the mattress within 4 months if I am unhappy with it really made a difference. Overall, I couldn't be happier with my experience at the store.
Date published: 2018-01-08
Rated 5 out of 5 by from GREAT SERVICE AND PROFESSIONAL DELIVERY I walked in just to look around and was greeted by Deborah.. She was very helpful and showed me what I was interested in, and we decided on a Queen Simmons BEAUTYREST.. Deborah asked me to lie down and it and see what I thought, so I did and was convinced immediately.. Ended up buying and and setup a convenient delivery time. The day came for the delivery and I was texted by the delivery company that the truck was in route, and arrived right on time..The put on their shoe boots and set off to get the frame in and setup and then came the Base and mattress. It was set up exactly where I wanted it, and could have been more pleased.. They picked up all the wrapping and removed my old mattress and it was a done deal.. They were polite and professional, and my total experience was outstanding, both from Deborah at the store and the Installers.. Cordially, Gary Espelin MSG(Ret)
Date published: 2017-10-07
Rated 2 out of 5 by from Service Although the in store customer service was great the after purchase service was not up to par equal to the cost of the items. I was disappointed across the board. In the end the time spent, money spent and hours of frustration were not worth it. I will say the mattress itself is a great fit for a healthy sleep. The additional equipment/bases were purchased were the down fall for Mattress Firm. I strongly feel the store representatives I worked with are not knowledgeable enough with the items to be selling it. Specifically due to the price.
Date published: 2017-09-08
Rated 5 out of 5 by from Happy with the service Dan, our salesman in the West Hartford, CT branch was informed, patient, and personable. The mattress selection is abundant. We can't wait for our Tempurpedic to arrive.
Date published: 2016-09-11
Rated 1 out of 5 by from Horrible experience Mattress was supposed to be delivered on Sun and it is now Wed and still hasn't been delivered. They lost the mattress and it took 2 days to find it.
Date published: 2016-08-11
Rated 4 out of 5 by from great service everythings great debbie made the sale and dave wrapped it up.
Date published: 2018-06-23
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