Mattress Firm Wilmington West — Bed & Mattress Store Wilmington DE
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Franchise Owned Clearance Center New & Clearance Showroom 3737 Kirkwood Hwy Wilmington, DE, 19808
Hours
Fri
10:00am- 8:00pm
Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
Mon
10:00am- 8:00pm
Tue
10:00am- 8:00pm
Wed
9:00am- 6:00pm
Thu Closed
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YouTube
Twitter

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Wilmington West | Beds & Mattresses Store Wilmington DE 19808

WHAT SETS US APART

At Mattress Firm’s locations in Wilmington, DE, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Wilmington, DE, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Wilmington West is rated 4.5 out of 5 by 95.
Rated 1 out of 5 by from Unprofessional service The problems I had from the Wilmington West store has been going on for a month. To make a long story short, they are rude when you call to check on your order, they place you on hold for like 10 minutes then decide to get you name and number but never call you back. They messed up my order twice and tried to charge me for their screw up. I have been waiting, and still waiting for my adjustable and I ordered it well over two weeks ago but because of the screw up I have to wait another three weeks. They never told their loan company that I have not received all of my order and tried to start my payments. This place is unbelievable.
Date published: 2018-06-08
Rated 5 out of 5 by from Great customer service all around We went to mattress firm originally on 2/24 to browse and compare prices with other places, and came back 2/25 and actually purchased one. Our salesman Amjad was there to assist us both nights and was amazing !! He was very patient and not pushy, he entertained our 4 year old and made sure she was occupied while we found the perfect bed, the delivery was fast and they had the bed set up and ready in less than 10 minutes !! I’m extremely satisfied with our overall experience and highly recommend mattress firm !!! Nobody has better prices and their customer service is wonderful! Thank You Amjad for your help, patience, and input !
Date published: 2018-03-09
Rated 4 out of 5 by from Great service on my second visit. The first visit to the store,the salesman was pushy and kept trying to get me to do something I didn't want which was to end up paying over three thousand dollars for a right hundred dollar mattress. I told him I didn't want to use their no credit check option and that i wanted to come back when I could just pay for it a month later. He kept pushing and was irritating me. The second visit, when I actually bought the mattress, the sales guy, not the same one, was very helpful and gave me some discounts. So because of this, I had to split my rating below.
Date published: 2017-01-11
Rated 5 out of 5 by from Devin is an honest and excellent sales pro Bought our queen mattress set last week. Devin explained the 120-day guarantee for quality and price reductions that *could* result in a refund of the difference in price if MattressFirm had a better sale price in 120 days. I just called Devin, brought the latest sale price to his attention, and he immediately (and cheerfully) processed the refund for the price difference, with no hesitation. Additionally, he took all of the time we needed to make our buying decision, even though it meant keeping the store open past normal closing hours. I highly recommend Devin!
Date published: 2018-05-15
Rated 5 out of 5 by from AMAZING service from Kurt Julien! My fiancé and I have been planning on getting a new kind sized mattress for quite some time. Today, on a whim, we walked into the Kirkwood Highway Mattress Firm. As soon as we walked in, we were greeted with a REAL smile and a few jokes from Mr. Kurt Julien. Kurt took his time to explain details of each mattress and was patient with the different types of firmness that my fiancé and I like (I like a hard bed and he likes softer). Needless to say, Kurt pointed us in the right direction and helped us make the right choice! Our experience was above and beyond with Kurt- I am so happy that he was our salesman! Very professional and relatable! I would HIGHLY recommend that anyone go to see Kurt or the team at the kirkwood highway mattress firm!
Date published: 2018-09-02
Rated 5 out of 5 by from Great service! Danielle was our sales associate and she was great. She was very knowledgeable and helped us decide which bed would work best my fiance and I. She was not pushy at all and made us feel incredibly comfortable. We would recommend her to anyone who is interested in buying a mattress. We have not received our bed yet since we just ordered today (I will add that they are going to be delivering our bed on holiday, which I think is great), but I am very happy with the service from Danielle. Go ask for her! She's wonderful! Thank you!
Date published: 2017-09-02
Rated 3 out of 5 by from Hilarious experience The delivery was within the two hour time frame. They took the red carpet out of the truck, put it down, took a picture of it, then put it back in the truck. Then they took out the box spring. They could not manipulate it up the steps to the upstairs room. They asked if we wanted to reject the order. Instead, we took the door off and they were able to get it uo the stairs. They did not wear booties in the house. The "red carpet" delivery is a sham but we got our bed.
Date published: 2016-12-26
Rated 5 out of 5 by from Richie is the best!!! We went to Mattress Firm because our current mattress was sagging really bad. Richie took care of us from beginning to end. He walked us through the whole process and was excellent in helping us figure out what mattress would be right for us going forward. He was very knowledgeable and helpful in explaining the differences in the mattresses we were interested. We will always go back to him for any future mattress needs!
Date published: 2018-04-10
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