Mattress Firm Arlington Heights Promenade — Bed & Mattress Store Arlington Heights IL
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Franchise Owned Clearance Center New & Clearance Showroom 349 E Rand Rd Arlington Heights, IL, 60004
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Arlington Heights Promenade | Beds & Mattresses Store Arlington Heights IL 60004

WHAT SETS US APART

At Mattress Firm’s locations in Arlington Heights, IL, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Arlington Heights, IL, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Arlington Heights Promenade is rated 4.7 out of 5 by 29.
Rated 2 out of 5 by from Great showroom service... Delivery... not so much The sales person was friendly and knowledgeable. However, she told us delivery person would set up mattress and purchased protector. He got mattress upstairs, refused to remove parts of the old mattress and would not put cover on. Stated he was a contractor and that salespeople lie all the time about what will be done. Additionally, we did not receive a 15 minute warning call which would have allowed us time to care for our cats and he was rude when asked to wait while we made sure cats were all accounted for. Spent first night in the new bed and it was much firmer than the showroom model. Not a great experience overall.
Date published: 2017-11-07
Rated 5 out of 5 by from Excellent customer service We went to buy my daughter a mattress for her college apartment at the Arl Hts store on Rand Rd. The sales person completely understood our need to get a comfortable mattress but stay within a college budget. He helped figure out delivery out of state that worked with my daughters schedule. Very friendly too!
Date published: 2016-08-04
Rated 1 out of 5 by from Unhappy I was looking for firm mattress with cooling futures. I bought outlet mattress from Mattress Firm, they delivered 8-10-2017. Very unhappy, mattress they delivered is very soft and when I sleep my hips sink in . No support. No cooling, because it is foam mattress it keeps me hot and the future that was present in store does not work at all. Called customer service, got Deandra in the phone very unpleasant and refused to assist me. I am not happy with Mattress Firm would give 0 star if that was an option.
Date published: 2017-08-18
Rated 5 out of 5 by from Great Store Manager! We had an excellent experience at the Mattress Firm in Arlington Heights with store manager Spencer Brisson. He was very knowledgeable about the various makes and models, but more importantly, listened to our specific needs which guided us to the right mattress. We had planned to go to several mattress stores to look, however, we were very comfortable with the guidance we received from Spenser that we looked no further. We would highly recommend a visit to this Arlington Heights Promenade store.
Date published: 2016-10-08
Rated 5 out of 5 by from Excellent experience I'm very happy with my recent mattress purchase. Himee was very professional & a real pleasure to deal with.
Date published: 2016-05-28
Rated 5 out of 5 by from Great Service and amazing price . I badly needed a mattress this store is like a one stop destination for all kinds of mattreses . When you compare this store with other stores they do have some new collection which are not available in other stores. The sales person (spencer) was amazing we told him whats our budget and he just showed what we exactly could get with . He dint try to sell me the expesive ones, He did tell me the benifits .
Date published: 2016-10-29
Rated 5 out of 5 by from Customer Service Rare it is when a store manager goes well beyond the call of duty to insure a patron's experience is total satisfaction as it was for my wife and i upon purchasing a mattress and base from Chris Selvik at Mattress Firm. First and foremost we were pleased with the quality assistance leading to the purchase of our new mattress and base. Two days later we requested the answer to a question regarding the bed's base and, to our complete surprise, Chris came to our home and, in ten minutes, diagnosed our problem and corrected it on the spot. Needless to say we were most impressed with the professionalism and positive response to our need. One doesn't expect such service in today's world. What a great guy to do business with. I'd recommend the Mattress Firm store at Arlington Heights and Rand Roads completely. And, if Chris Selvik is present, do yourself a favor and introduce yourself to him.
Date published: 2017-05-29
Rated 5 out of 5 by from Exceptional Service We first met with Spencer got details and pricing then did a little more shopping for a bed and to compare mattress prices we then came back and John took care of us since Spencer was busy with another customer he was patient and professional he has excellent customer care skills and a wonderful personality
Date published: 2016-10-29
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