Mattress Firm Schaumburg West — Bed & Mattress Store Schaumburg IL
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Franchise Owned Clearance Center New & Clearance Showroom 180 S Barrington Rd Schaumburg, IL, 60194
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Schaumburg West | Beds & Mattresses Store Schaumburg IL 60194

WHAT SETS US APART

At Mattress Firm’s locations in Schaumburg, IL, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Schaumburg, IL, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Schaumburg West is rated 4.8 out of 5 by 48.
Rated 1 out of 5 by from Chat Customer Serivce is no help my delivery team was very late. I was concerned that we would be rescheduled so I reached out to customer service via chat. it took a very long time to connect and then once it did, the person I was chatting with would wait 5 min to answer. At one point, he said he would send an email. I asked if I should expect a response... his reply "one should hope so" in the end, he offered no reassurance and when I asked him to email me the chat, he disconnected! I was amazed at the poor quality Customer Service, if you would call it that. The delivery team, while late, were very efficient. in and out in under 5 min.
Date published: 2017-02-24
Rated 5 out of 5 by from Great experience My husband and I went in looking for a new mattress for the first time, we were unsure if we were going to buy one that day but ended up finding the perfect bed. Eric at the Schaumburg location was amazing! My husband has severe back issues and he was able to point us in the right direction on which mattress would be the best for him. Eric walked us through each type of mattress and was very patient while we laid in almost every bed in the store to determine the best one. We were also able to get the Yeti which I was very excited about! Thank you Eric!!
Date published: 2017-08-16
Rated 5 out of 5 by from Great, no pressure service! I desperately needed a new bed due to a back injury. Shelia and Eric both were very helpful in helping me pick out the perfect mattress as well as the pros and cons of different bases and sizes. Even after I purchased the bed, the next morning I received a call that there was an error in my bill; I was accidentally overcharged. It was amended right away, and while I was on the phone, a new, quicker delivery time became available and I was able to get my new mattress 5 days quicker. Very thankful for the great customer service.
Date published: 2017-12-05
Rated 5 out of 5 by from Great Service and Good night sleeps!!! I went into mattress firm unsure if I would be walking out with a purchase. However, my experience was great. The salesman(Mohammed I think) knew every answer to our questions and helped us pick out the perfect mattress! Great experience overall. Super happy with my purchase! Oh yes, they gave us two foam pillows too :-)
Date published: 2017-04-08
Rated 5 out of 5 by from Amazing experience I went into the store and was politely greeted by the store manager and he walked me through several different options of beds after listening to what my needs and price range. I was never pressured at anytime to make a decision which is a very comforting thing while making a major purchase.
Date published: 2017-05-12
Rated 5 out of 5 by from Helpful, patient customer service from Katie H. I just bought my first mattress last week with the help of Katie H. at the Schaumburg West location. Not only was she extremely patient in explaining all the differences between mattresses, but also she was not unreasonable in pairing me with certain beds based on my budget. Her respect and understanding of my financial situation paired with her knowledge on beds in that price range made my experience so much smoother. However, my experience was almost ruined by the other salesman in the store at the time, who was dismissive and judgmental. If not for Katie, I would've taken my business somewhere else. Katie also took time to talk about all things bed - mattress protector, sheets, importance of thread count, etc. She was willing to take as much time as I needed to understand all of these "bed things". Not only that, but she was pleasant and personable. If anyone goes to this location Mattress Firm, he/she should be warned about the unpleasantness of the male store manager and instead seek out Katie's help.
Date published: 2016-12-05
Rated 5 out of 5 by from Pain less I walked and was helped right away by Eric who was amazing by the way. I told him my budget and he helped me from their. He was not pushy at all and did give me many options to look at both mattress wise and money. He was patient with my 100 questions and even more patient with my two boys who are what I call active. I got a new mattress, box spring and frame for way less then I thought. Thank you for all the help and for a great nights sleep!
Date published: 2017-10-09
Rated 5 out of 5 by from Wonderful! I went in because the online store wasn't working. When I walked in the store Eric greeted me and my dad right away. He helped us find a different mattress than what I came in looking for. He gave us the online prices and threw in a few other discounts that helped me make my decision on which mattress I wanted.
Date published: 2018-05-22
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