Mattress Firm South End — Bed & Mattress Store Charlotte NC
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Franchise Owned Clearance Center New & Clearance Showroom 1901 South Blvd Charlotte, NC, 28203
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm South End | Beds & Mattresses Store Charlotte NC 28203

WHAT SETS US APART

At Mattress Firm’s locations in Charlotte, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Charlotte, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm South End is rated 4.7 out of 5 by 52.
Rated 1 out of 5 by from Gabby, the unprofessional store manager We’ve been customers for several years and had been happy so far until we had an issue with a box that we purchased last year. When I called and spoke to Gabby she listened but never intended to folllow up on my issue. When I called again a week later she started contradicting herself about talking to her manager, the timing of it and the resolution after I asked for her contact info. Supposedly she is the manager of the store she later tells me, although clearly she is not prepared for that job. After I told her it was very upsetting that she’s been making up stuff so to not have to deal with my issue she hung up on me - twice!! Wish I could return the $4,000 that I just purchased. Just missed the return window.
Date published: 2018-09-17
Rated 5 out of 5 by from Amazing Service I just walked out of the store and have to commend Nathan on being so unbelievably helpful. I have never been to mattress store before and was already feeling overwhelmed with all of the options online and thought the store might be able to help shed some light on all of the choices. Nathan helped explain everything very thoroughly, pointed out what he thought would be the best options for me, let me test out each one numerous times, and was just overall very helpful and patient. I am not the quickest to make decisions and Nathan answered any and all questions (his knowledge on all of the products was amazing too), offered suggestions, and was not overbearing or pushy like some might expect at such a shop. Very happy with my experience and my purchase!
Date published: 2016-09-01
Rated 5 out of 5 by from The staff was amazing and very professional I am new in South end, NC, and needed a mattress, Jeff received me at the door and from there I knew that this was the right place to get my mattress. He guided me through the quality, firmness and materials of the equipment with great professionalism and kindness. He also did everything in his power to give me the best offer.
Date published: 2015-08-09
Rated 5 out of 5 by from Total life changer NO EXAGGERATION I want to start by saying that Will at the Southend location is so knowledgeable and helpful. Am beyond impressed. He asked questions, listened carefully, and recommended a bed for us that has completely changed the way my husband starts his day. No more back pain, no more soreness, no more difficulty getting up and going. If I wasn't seeing it with my own eyes I wouldn't believe it. Seriously. As for my hubs, Mr. Skeptical, he tells me every day that we should've gone to see Will sooner. This has been the best purchase. Best service, price, delivery. LOVE Mattress Firm!
Date published: 2016-11-15
Rated 5 out of 5 by from Wonderful staff/Great Service I went into the South Boulevard store on Friday afternoon just to look around. Jessie was very helpful and even though I was only looking took time with me and explained different mattresses to me and their differences. It was very nice visit and I didn't feel as though I was being pressured. I left feeling good about the experience but still on the fence about buying. After I got home I continued thinking about the great service I received, got up on Saturday morning and returned to purchase. Jessie was there, walked me through the purchase process painlessly and I will receive.my new mattress this Friday. I have already referred several people I know to Jessie because of her knowledge and. Professionalism. Best buying experience in quite some time.
Date published: 2017-11-28
Rated 5 out of 5 by from Fantastic Service We needed a mattress but really didn't want to buy one but knew eventually it had to happen. Our plan was not to purchase but to do some comparison shopping for however long it took. This was our first and last stop. Jesse our salesman was super welcoming, knew everything there is to know about mattresses and put up with our crazy antics while trying out mattresses while in the store. We ended up purchasing our mattress and it is expected to arrive tomorrow. Fingers crossed it was the right choice. More to come .......
Date published: 2016-04-29
Rated 5 out of 5 by from Great customer service We needed a simple purchase and it was so easy. Delivery was set up quickly around our schedule and for what we needed, the service was bar none. Thanks Shawn for your help and efficiency!
Date published: 2017-03-19
Rated 5 out of 5 by from Great service and great mattress. A couple of weeks ago I bought a Tempurpedic mattress at this location. The staff member who helped us was pleasant, funny, and professional, and talked mattress seriously with me for over an hour, as well as helping my sister who was visiting from out of town and wasn't likely to end up purchasing at this location. The mattress I ended up with has been good to me and after about 10 days my body has almost completely adjusted to it. Delivery was fast and efficient, too.
Date published: 2016-01-22
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