Mattress Firm Midtown — Bed & Mattress Store Charlotte NC
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Franchise Owned Clearance Center New & Clearance Showroom 239 S King Dr Ste ACharlotte, NC, 28204
Hours
Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
Mon
10:00am- 8:00pm
Tue
10:00am- 8:00pm
Wed
10:00am- 6:00pm
Thu Closed
Fri
8:00am- 8:00pm
Facebook
YouTube
Twitter

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Midtown | Beds & Mattresses Store Charlotte NC 28204

WHAT SETS US APART

At Mattress Firm’s locations in Charlotte, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Charlotte, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Midtown is rated 4.7 out of 5 by 94.
Rated 5 out of 5 by from Sale Great, Delivery Not So Much Sales Manager Garland at 601 Kings Dr Charlotte was excellent! Working in sales myself I understand operations can let you down from time to time. We were promised a bed frame in addition to the bed package we purchased. When the delivery arrived the two drivers said they didn't have the frame. My wife and I were very disappointed as we had disposed of our old bed and frame in anticipation of delivery. We did not want to put our new tempur pedic down directly on the floor. So at 8pm Saturday Night we called Garland, who not only emphasized with us but drove over to our house 15 minutes later and helped assemble the frame! That is 10* customer service, please thank Garland again!
Date published: 2016-07-31
Rated 5 out of 5 by from Great Service with a Great Smile! Wanted to write a quick review for Molly Harris at the 239 Kings location. *My initial purchase was great and Molly and another gentleman helped me out over a several day period while I was deciding* I had to make a return and she made it as hassle-free as a customer would hope. She provided ever option available to me (new beds, financing, easy exchange) but without adding unwanted pressure. Made sure I was aware of every option. When a refund was still my best option she proceeded without hesitation and made for a quick process and arranged a convenient time for the bed to be picked up. If you are in the market for a bed, visit Molly before she moves to the Mooresville location soon!
Date published: 2017-02-22
Rated 3 out of 5 by from Still waiting on refund Mattress came from different store and I’ve had a refund issues due to an accidental mistake from sales associate Meredith. To this day, I am still waiting my refund. However, Ryan at the other store is awesome and took charge. Even arranged two free pillows for my trouble. I would of rather shopped with Ryan as Meridith was educated on process/types of mattresses, but just a little pushy for my taste. Ryan just seemed to have better listening skills and was willing to help track down my issue even though he wasn’t responsibile. Meredith on the other hand just said keep waiting.
Date published: 2018-02-04
Rated 5 out of 5 by from Great first buy experience My husband and I bought our first bed together about two weeks ago and it was a really easy experience. Molly (at the metro location) helped us and was very laid back and helpful. She didn't try to sell us on anything crazy, or talk down the competition, and made sure we got something to meet our needs. It felt like a friend was helping us and not an overbearing saleswoman. Overall we love the bed, didn't jump through any hoops, and are really pleased with how it all turned out.
Date published: 2016-01-21
Rated 5 out of 5 by from Mattress Experts I've never purchased a mattress before so I was just planning to go in, test them all and pick the most comfy one. I was pleasantly surprised to be greeted by Garland, who explained the color coded system and quickly got to work figuring out our individual sleep preferences, which were of course different. He guided us to a mattress to start and then guided us the whole time based on our feedback. He let us take our time and in truth we were there for a long time. Ultimately we ended up with a mattress we both loved and he arranged for it to be delivered the very next day. Customer service can make me loyal or boycott a company and Garland won me over. I'm a Mattress Firm person now and he should be recognized for a fantastic job!
Date published: 2016-08-16
Rated 5 out of 5 by from Great shopping experience! I went into this store to look for a new mattress because of some back problems I've been having. Jesse took me through the entire experience, starting with the comparison center. He helped me understand all my options, and as I started to narrow it down, he left me alone a few times so I would be comfortable just laying on the various mattresses for longer periods. He was very informed, helped me understand my options, and presented me with a great deal for my top choice of mattress. It was delivered two days later and I'm loving it!
Date published: 2016-01-17
Rated 5 out of 5 by from Garland at Midtown is the best! Finially after 26yrs I got a new mattress, and I couldn't be happier! GARLAND FRAZIER is the epitome of customer service. Very engaging, knowledgable, not pushy. He really made the sale. He took his time with me because he realized that this was a purchase that I hadn't made in a long time. I work in front line customer service (A flight attendant for a major airline) so I know good customer service. Thanks Garland for a wonderful experience at your midtown store!!
Date published: 2016-08-08
Rated 5 out of 5 by from Great Sales Experience My husband and I purchased a tempurpedic mattress this past weekend. I looked at their (Tempurpedic) site on-line and knew it was going to be a tough choice because there were so many options. I was dreading the experience and thought it would probably take us several visits/stores. Our sales woman did a great job of helping us narrow down the options without being overwhelming or pushy. We ended up finding a good fit the first day we shopped.
Date published: 2015-09-22
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