Mattress Firm Southpark — Bed & Mattress Store Charlotte NC
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Franchise Owned Clearance Center New & Clearance Showroom 4735 Sharon Rd Ste 100Charlotte, NC, 28210
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Southpark | Beds & Mattresses Store Charlotte NC 28210

WHAT SETS US APART

At Mattress Firm’s locations in Charlotte, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Charlotte, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Southpark is rated 4.7 out of 5 by 90.
Rated 3 out of 5 by from Just did not work for me I used the mattresses for 2 months in all positions and could never find the right fit. I developed back pain and Always slept hot so I returned the mattresses and the store made an exception to take the bases back also. Thanks Cameron for the extra effort. I received my refund but it did not include the 10yr dual power base warranty i purchased. I obviously have no need for the warranty if I do not have the bases. I contacted the store and was informed by Henrietta that it would be taken care of but I have not seen a refund on my account or have not received any email from the store.
Date published: 2017-03-03
Rated 5 out of 5 by from Secret sauce? The staff! You just cannot beat the "happiness guarantee"..basically if you don't love your bed, you can trade it in. This is NO small thing when you have hip issues and are trying to decide which mattress will offer relief and a pain-free night's sleep. More importantly, the staff at this location are THE best- all of them! They are patient, courteous and very knowledgeable. No pressure-just information. Mattress Firm is lucky to have the whole group of these guys running their store at this location. We are very happy with our bed and whole heartedly recommend Mattress Firm at this location.
Date published: 2016-06-27
Rated 5 out of 5 by from Highly Recommended Jarrod provided phenomenal customer service. We were not available for the entire window of time on the date of delivery. Jarrod was aware of this and called several times that morning to let us know that he was in contact with the delivery team to ensure they arrived while we were still at home. There was an unfortunate miscommunication where the box spring was not removed by the delivery team. That night, we called Jarrod and he arranged for it to be picked up the next day at no extra charge to us. Would definitely return to this store.
Date published: 2018-02-24
Rated 5 out of 5 by from Honest and Professional -South Park Location After experiencing a negative & disrespectful experience at the Carolina Place MF location, my family and I visited the South Park MF location only to have Dylan, Karston and Travis treat us with the dignity and respect that we would expect as repeat customers (3X) Needless to say we made our purchase today will return to this location in the future. However I will never recommend nor allow my family to set foot in the Carolina Place location as they seem to follow high pressure and boiler room tactics in dealing with customers.
Date published: 2016-06-26
Rated 5 out of 5 by from Great shopping and buying experience On Thursday evening my wife and I visited the Southpark MF and were taken care of very well by the Manger Jim Downey. Jim was a real professional who knew his products and educated us about what a sleep system is all about. It was actually a fun experience shopping there and we made a purchase that night and were sleeping in our new bed the next night! Were both really glad we visited that srore and that we had Jim Downey taking care of us. Keep up the great work Jim and thanks again.
Date published: 2017-11-12
Rated 5 out of 5 by from Great products & sales people! Sales associate Jonathan made my shopping experience here wonderful. I was shopping for mattresses for one of my sons and for our guest room. He gave good advice on priorities to consider for each but didn't push at all. He was professional, knowledgeable, and efficient but still warm, genuine, and patient. He and his manager Karston clearly have a good working relationship, and I'm sure Karston is grateful to have him. The store's product line is top notch, but many different price levels are offered. Prices were a bit lower than those at a popular furniture store where I also priced Simmons mattresses since I bought a bed there. I have shopped here before in the past, had an even better experience this time, so I'm sure I'll return in a couple years when I'm ready to replace another mattress. I would highly recommend SouthPark's Mattress Firm to anyone!
Date published: 2015-12-28
Rated 5 out of 5 by from Jared (South Park store) is great! My husband and I shopped around and ultimately decided to come back to Mattress Firm because of the knowledgeable staff. We worked with Jared and he made the shopping experience personalized and was able to help us navigate the options. He was also very friendly and didn't hoover. He allowed us to make an informed decision that was right for our needs. There was better pricing elsewhere, but the service didn't compare!
Date published: 2017-10-03
Rated 4 out of 5 by from Quick delivery, great customer service We had a good experience with Mattress Firm. We recently moved from Philadelphia to Charlotte NC. We brought almost no furniture with us. We saw a mattress giant and decided to stop in right after closing on our home. Our bed was delivered the very next day. I thought the price was a bit higher than I wanted to pay, and the mattress gave me horrible back pain for atleast a month (I prefer a firmer mattress, and may have picked a bed too firm for even myself). More than a month later, when our bedroom furniture finally arrived, we found that our bed was much too high with the boxspring in place. I called them up, they came the same day (about 6 hours after calling), took my boxsprings, put my Bunkie boards in place in my bed, and credited me the difference in price. I am getting more used to the mattress and my back pain is almost gone. Great customer service.
Date published: 2017-03-07
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