Mattress Firm Hickory Ridge — Bed & Mattress Store Charlotte NC
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Franchise Owned Clearance Center New & Clearance Showroom 8909 Albemarle Rd Charlotte, NC, 28227
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Hickory Ridge | Beds & Mattresses Store Charlotte NC 28227

WHAT SETS US APART

At Mattress Firm’s locations in Charlotte, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Charlotte, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Hickory Ridge is rated 4.4 out of 5 by 44.
Rated 4 out of 5 by from Average service -but great customer service Mattress Firm had just purchased Sleepy's prior to my visit to the store. The computer system was functioning at a snail pace to not functioning at all. I had to submit my application by hard copy. The phones were not working at all, however, the two salespersons worked diligently and apologetically to provide excellent customer service under these conditions. They were very patient while I tested king sized mattresses and provided discounts and free delivery for a transaction that took (2) days to complete. I hope that the computer and phone systems are working properly soon.
Date published: 2016-05-27
Rated 5 out of 5 by from Best helpful, friendly service ever! See Bonnita at this location for a great mattress buying experience. Had no idea buying a new mattress could offer so many choices. Everything explained so well and questions answered in a very profession but friendly manner. Don't be in a hurry. She makes sure you try many different mattresses to make sure you get the correct one for you! Could not be happier with my TempurPedic with the adjustable base. Spent a little more money than I had planned but no regrets whatsoever! Sleep comfort is so very important.
Date published: 2016-08-13
Rated 1 out of 5 by from Never Again Sales person very informative but failed to mentionthey were debiting $59 out of my account until I looked at my transactions 2 days later. Delivery team(terrible contractors) didn't cover their feet and piled both mattress sets in the same room and left. When I called them back to come and set them up in the different rooms, they refused, said "No Habla English" and hung up on me (3 times). Still waiting on a call back from management. It's been 3 weeks! Never Again!!
Date published: 2016-07-16
Rated 5 out of 5 by from great customer sevice my husband and i enjoy the time we spend with manger very friendly, made you feel very relax, will do buss again!!!!!!
Date published: 2018-08-25
Rated 3 out of 5 by from Great overall experience, minus delivery glitch Pleased with our overall experience. Great help in the showroom and financing. Speedy delivery. HOWEVER, the delivery instructions say to move mattress and furniture out of the way for delivery. About 10 minutes before the delivery people got there, we went ahead and moved the mattress outside, so I could vacuum the room and also to make it easier on everyone. NO ONE INFORMED US NOT TO DO THIS NOR WAS IT ANYWHERE IN OUR PAPERWORK OR DELIVERY INSTRUCTIONS. The driver said he couldn't pick up our old mattress because it had been outside and that's against the law. I totally understand why that is, but it would have been nice to be informed of that stipulation. We were stuck with a mattress in our yard for a week until the city bulky trash pick up could get it. That really needs to be in writing under delivery instructions.
Date published: 2017-12-07
Rated 1 out of 5 by from Missing items, nobody answering phone I purchased a mattress, box springs and pillows this past Friday. The manager was going to pick up my pillows from another store so I didn't have to drive across town. I went in Sunday after my mattress was delivered and setup and the assistant manager didn't know anything about them. I've called the store over a dozen times today and nobody is answering the phone, I've left a couple voicemails also. Still no response.
Date published: 2018-03-26
Rated 5 out of 5 by from Great visit My husband and I went in to see about the advertisements and the manager on duty was awesome. She was full of energy, knowledgeable about the mattresses and helped me out with my husband when he started becoming a little impatient (we're coming back for that sleep number bed). The deals we're great and even though we didn't need the financing, it's an awesome benefit for purchasing a mattress!
Date published: 2016-09-29
Rated 3 out of 5 by from Service average! Buying experience was good but our delivery experience was horrible!! Delivery drivers definitely need training in providing quality customer service!! One gentleman was carrying the box springs the other gentleman was carrying the mattress dragging them across the front yard. Once inside the house bumping into furniture and scraping against the walls.
Date published: 2018-08-08
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