Mattress Firm University City — Bed & Mattress Store Charlotte NC
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Franchise Owned Clearance Center New & Clearance Showroom 8701 JW Clay Blvd Charlotte, NC, 28262
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm University City | Beds & Mattresses Store Charlotte NC 28262

WHAT SETS US APART

At Mattress Firm’s locations in Charlotte, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Charlotte, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm University City is rated 4.6 out of 5 by 59.
Rated 5 out of 5 by from Great customer service! My husband and I were shopping for mattresses for our two teenager sons. Darryl was very patient and knowledgeable, he showed us several options and helped us pick the best mattresses for our needs and budget. The process was quick and easy. I returned later to pick up the mattresses and he helped me strap them to my car. I returned the next day and bought a new mattress for hubby and I, and again the service was awesome. Unfortunately I won't be needing to see Darryl any time soon, but I will certainly be recommending him and Mattress Firm to all my friends and family.
Date published: 2017-03-18
Rated 5 out of 5 by from Fantastic service- staff very knowledgeable Knowing we needed a new mattress we went to this store since they had the one we wanted. We were greeted immediately and asked about the Tulo Mattress. We were shown those and they even got down the firm one so that we could try that since we like a firm mattress. Our sales guy recommended a few others and we tried those to compare. He knew a lot about the different ones and their features. He recommended a few other things. He then was not super high pressure which we loved and allowed us to discuss and make a decision without putting pressure on us. We did end up buying the Tulo Firm mattress that we had originally come in to look at. I would definitely recommend this location to anyone looking to buy a mattress.
Date published: 2018-06-10
Rated 3 out of 5 by from interesting experience The sales associate I was working with had a lot of trouble with the computer system. He swiped my card and for whatever reason there was no delivery date on the order so he swore up and down my card wasn't charged. I called the bank and in fact it was. He put a hold on my card for 2 days and the transaction went through after he already started another order. By the end of this nightmare it took a total of 4 days to get this mattress which I think Is ridiculous. They really need to update their system or train their staff better.
Date published: 2016-06-26
Rated 5 out of 5 by from Great experience! We loved working with Jeff, the store manager. We cannot say the same for his associate, James, but Jeff took time out of his busy schedule to make sure we were satisfied. You can tell he takes great pride in making sure his customers have a positive experience! The gentlemen who delivered our mattress were very efficient and very friendly. They even took a few moments to interact with our two small kids! Thank you For taking such great care of us!
Date published: 2018-01-11
Rated 1 out of 5 by from Not going back My husband and I went there to price compare and the salesman didn't speak to us when we walked in(we were the only customers and he was the only salesman and he was by the door). Then he tried to get us to pressure but and when we said that we were just pricing and that we would be back, he said, " Dude do you know how many times I hear that, whatever, you're not coming back" and we didn't!
Date published: 2017-02-20
Rated 5 out of 5 by from Awseome sales dude Jason in the Charlotte NC University location was AWESOME, and extremely knowledgeable on the various products. He was not pushy which I like and he gave me time on my own to explore the mattresses. The purchase of a mattress is a very personal thing and I appreciated that he did not stand over me. Overall I am very pleased!!! The delivery was made in the day as well which was a nice perk.
Date published: 2016-04-20
Rated 5 out of 5 by from My Mattress Well b 4 I actually visited the store I spoke with Tom who helped me tremendously but he was off when I went in but Georgi was gr8 basically she picked up where Tom left off team work even when the whole team is not there if you want gr8 customer friendly service well Mattress Firm on JW Clay is the place to go I'm very satisfied with my mattress and the service I received there
Date published: 2018-04-21
Rated 5 out of 5 by from Great service and products! I just bought a queen hybrid mattress and am very happy with the purchase. Chris helped me make a good decision and gave at such a low price compared to any other stores. He understands what the customer is willing to buy as opposed to promoting and probing the customer to buy what they are not looking at.
Date published: 2016-08-03
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