Mattress Firm Carolina Pavilion — Bed & Mattress Store Charlotte NC
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Franchise Owned Clearance Center New & Clearance Showroom 9535A South Blvd Charlotte, NC, 28273
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Carolina Pavilion | Beds & Mattresses Store Charlotte NC 28273

WHAT SETS US APART

At Mattress Firm’s locations in Charlotte, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Charlotte, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Carolina Pavilion is rated 4.7 out of 5 by 37.
Rated 2 out of 5 by from Spencer the salesman that sold us the mattress set We purchased the set on 12/12/16, and when it was delivered we noticed that it is too high for my daughter; she is disabled and cannot climb, so we went back to Spencer at the store and selected another set to be deliverer on Friday, 12/16/16, but we haven't heard from delivery, yet, and I have not received conformation of the exchange as promised, nor the refund for the difference in price. I called and was told Spencer is out, Gregory promised to check on the order around 11:42am today, but he has not called me back yet, (2:42pm). My daughter needs the set asap because she doesn't have another bed to sleep on. This is not good at all!!!
Date published: 2016-12-16
Rated 1 out of 5 by from Horrible Delivery Service The service in the store was good however when it came to deliveries that is where they fail. We had 2 different deliveries and they screwed them up both times. The first was they forgot to put the mattress on the truck so they had to come back. Of course it was not the same day but a few days later. The 2nd time the paperwork said they were picking up and the order was entered wrong. So instead of just calling to get it straightened out they just refused to deliver so had to reschedule.
Date published: 2016-05-24
Rated 5 out of 5 by from Turned a quick inquiry into an AWESOME purchase! My fiance and I walked in looking for a new bed. We simply wanted to stop in and inquire about beds and what not thinking we would shop around. Then as soon as we walked in, we met Pam. She is without a doubt one of the best individuals I have interacted with in a sales position; simply because she let the beds sell themselves. She provided personal insight without forcing anything that it was pretty simple for us to make a purchasing decision. Definitely coming back to Mattress Firm moving forward based on this encounter and we greatly appreciated the service provided.
Date published: 2017-08-22
Rated 5 out of 5 by from Great Shopping Experience After considerable online research we decided to go with Temper-pedic for a new mattress. We ended up at the former Sleepy's on South Blvd in Charlotte only to find out that it was the first day that the store transitioned to Mattress Firm. A new salesman (Benny) was very friendly, knowledgeable, and efficient. Although any new day for operations brings bumps & shortages - Benny kept us informed and did his best in accommodating us. We were very happy with his service and our new mattress arrived today with precision. We couldn't be happier with the experience.
Date published: 2016-05-11
Rated 5 out of 5 by from Jose and Benny made my experience! First time mattress shopper and was feeling quite overwhelmed. I wanted to buy a nice mattress and knew I would be spending a great deal of money. Jose and Benny totally blindsided me with their genuine helpfulness. I was sincerely expecting the sleazy salesman. What I got was two knowledgeable guys who were genuinely interested in helping me find the right mattress. I never felt upsold, instead they earned my trust which is a lot for me to say as I am a former salesmen. In the future, I will seek these guys out and send all my friends their way.
Date published: 2016-06-14
Rated 5 out of 5 by from South Charlotte location I visited the store located at Carolina Pavilion, looking for a queen sized mattress for my son. I did not expect the level of service I received from the associate working that day. She went well above and beyond in helping us find the right mattress, she even moved some around by herself in our search! I not only found the perfect one, but I also learned more about the company itself in talking to the associate. I could tell she loves her employer and she had nothing but great things to say about the culture of Mattress Firm.
Date published: 2016-11-23
Rated 5 out of 5 by from Great service, Was nice having one on one service. She answered my question and give feedback, I really appreciated her help and advice, was helpful in making my decision after shopping several stores.
Date published: 2018-09-14
Rated 5 out of 5 by from Best Buying Experience Ever, Thanks Ryan!!! My buying experience was stellar because of my sales associate. He was attentive, timely, knowledgeable, patient and I overemphasize patient! He helped me to select the perfect mattress seeing as though I'm a stomach sleeper with lower back pain. I couldn't be happier with my decision, the stellar service that I received and the great product (Serta iseries 100) that I purchased at the best price in town. Thanks Ryan!
Date published: 2017-11-27
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