Mattress Firm Charlotte Southwest — Bed & Mattress Store Charlotte NC
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Franchise Owned Clearance Center New & Clearance Showroom 12911 Walker Branch Dr Charlotte, NC, 28273
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Charlotte Southwest | Beds & Mattresses Store Charlotte NC 28273

WHAT SETS US APART

At Mattress Firm’s locations in Charlotte, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Charlotte, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Charlotte Southwest is rated 4.5 out of 5 by 65.
Rated 5 out of 5 by from Exceptional from sale to set up Lee at the Rivergate store was absolutely amazing in helping me select a mattress for my toddler and within my stated budget! I felt the value I was getting in my purchase. He helped educate me on my options I narrowed it down to and got me the best option delivered the very next day! Delivery men were efficient and friendly. I would highly recommend and buy again from Lee!
Date published: 2018-05-18
Rated 3 out of 5 by from Very good in store experience In store experience was very good but the delivery service left a lot to be desired. We had an appointment set for Tue from 10 to 4. My wife took the day off to be home for the delivery. By one o'clock she called to get an update and found out the mattress did not come in yet and would not come in til later that week. So she missed a day of work due to the lack of a courtesy call to inform us of the delay in getting the mattress. Once they were able to deliver the mattress, the delivery went smoothly.
Date published: 2018-07-17
Rated 5 out of 5 by from Excellent service I vivisted the Rivergate store and was beyond pleased with the service, and information, I received.
Date published: 2017-12-01
Rated 4 out of 5 by from Good service Employee really nice and helpful store clean and neat
Date published: 2018-02-28
Rated 4 out of 5 by from Great service while at the store! I just bought a mattress/boxsping on Memorial Day. While in the store, the salesman took a good amount of time with us explaining the differences and letting us try out the mattresses. Delivery was scheduled for the next day between 11-2. (loved the free & fast delivery!) The salesman did promise us a queen set of "secure" sheets with our purchase. We left the store and remembered we did not receive the sheets and called the store to see if we should stop back by to pick them up. We were told they would have the sheets delivered to us with the mattress the next day. Delivery arrived at 10:00 am (was in the shower and not expecting them until 11:00--but they said they were in the area. I wonder what they would of done if I didn't answer the door at 10:00? Would they come back at 11:00? Or not deliver it that day? Anyway, they did bring in the mattress & box spring and haul away the old ones, which was great. But, when I inquired about the sheets, I was told they never bring sheets because they don't even have them in the warehouse with the mattresses, and I should of got them while I was in the store. I called the store back and they said the are calling all the other stores in the district to see if the have any. I callled again today and was told that they sold out on all of them this past weekend and they are still looking for a set for me. I am left feeling something's not quite right....I will continue to call about the sheets. I feel like I'm getting the "run around." I am not asking for anything that they didn't say they would provide. As far as the bed, my daughter does love it.
Date published: 2016-06-01
Rated 5 out of 5 by from Excellent service! I bought a mattress for my guest room this week. I didn't want to spend too much money since it's only the guest room. The salesman, Ross, was great! He showed me all levels of mattresses & didn't put the "hard press" to buy the most expensive ones. The mattresses were delivered the next day. They showed up right on time & were in & out in less than 5 minutes. Excellent service!
Date published: 2016-11-04
Rated 1 out of 5 by from Received used mattress Delivery personell initially bought in the wrong mattress, luckily I stopped them at the door. Then they presumably bring in the right mattress but it clearly is the wrong mattress looking at the tag attached to the front of the mattress. Also the bed had a lump in the middle of the mattress, has to be used!!! Not what you think you'll experience with a $1500.00 purchase.
Date published: 2018-02-19
Rated 5 out of 5 by from Great experience! We had a great experience. Honestly I was dreading mattress shopping. So much has changed since we bought our last mattress so I was expecting to be overwhelmed. Our salesperson was very knowledgable and helped us narrow down the type of mattress we were looking for. She did not pressure, only educate. Our mattress was delivered the next day and we couldn't be happier.
Date published: 2017-02-13
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