Mattress Firm Arboretum Shopping Center — Bed & Mattress Store Charlotte NC
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Franchise Owned Clearance Center New & Clearance Showroom 8046 Providence Rd Ste ACharlotte, NC, 28277
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Arboretum Shopping Center | Beds & Mattresses Store Charlotte NC 28277

WHAT SETS US APART

At Mattress Firm’s locations in Charlotte, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Charlotte, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Arboretum Shopping Center is rated 4.8 out of 5 by 105.
Rated 5 out of 5 by from Minor glitches, but overall just fine service My mother recently purchased a new bed, for her next level of care at her retirement home. Since I hold her powers of attorney, I was primary contact. There were a few minor glitches in the delivery. I live about a thousand miles away, and dealing with the store on the phone meant that there was some miscommunication - on my part as well as on the part of the store. On the day of the move, everything wound up going just fine. The bed was a few inches higher than we had anticipated, but the store sold me a new set of legs, 3" shorter, and that resolved the problem. My mother is now comfortable and happy with the new bed in her new room.
Date published: 2017-05-12
Rated 5 out of 5 by from Store Manager was excellent! Coming into the store, I was greeted by a female associate who was very friendly. I was then introduced to a Mr. Vaughn King. He was the store manager. This guy was so detailed and accommodating to my needs that I knew right away that I had picked the best place to buy a new mattress. I had just moved to the area and travel for a living, so I explained this to him and he pointed me in the right direction. He was so helpful and really was an expert on mattresses and comfort levels! I slept on my mattress for the first time last night and I am SO PLEASED with it. Thank you Mattress Firm and thank you Vaughn!!
Date published: 2015-09-07
Rated 5 out of 5 by from Awesome Service We were lucky to have the Area Manager, Vaughn(spelling, please forgive me), help us in our search for the best mattress. He took his time. Allowed us to lay for long period of times to test each type. No pressure selling. However, extremely informative. Gave us some pointers and instructed us to give the new mattress a week or so to decide if we like it. Everything he said, was true! I didn't like the mattress at first. It did take a week to get acquainted to the new mattress. We absolutely love it! I highly recommend this location to purchase your new mattress! Thank you!!!
Date published: 2017-01-28
Rated 1 out of 5 by from Unprofessional Service/Delivery I bought the mattress on Saturday morning and scheduled Sunday 5-8 delivery. At 7PM on Sunday, the delivery guy calls and says it will be at least 9:30PM before he can get there and asked if we can reschedule. A few minutes later, his boss calls and says "I understand you cancelled the delivery for tonight"...in an accusatory tone. When I explained what happened, he said he would call the delivery guy and call me right back....which did not happen. When I called Monday AM, he said the same thing. 2 hrs later....no call back. I then called the store and they are as puzzled as me.
Date published: 2016-08-08
Rated 5 out of 5 by from Excellent Customer Service & Care! Recently, I went into the Arboretum store looking for a couple of mattresses and box springs, and I was fortunate enough to be greeted by Sam. She was incredibly helpful in explaining the various mattresses and features, and she was candid in walking me through the price points of the different brands. From start to finish, Sam has been so courteous and thoughtful, and I can't thank her enough for the time she took to make sure I had everything that I needed. The process from my decisions to delivery were efficient and seamless, and I appreciate how organized Sam was in completing the order and followup. I would recommend her to anyone who's in the market for new mattresses, etc., because she was so accommodating.
Date published: 2018-11-07
Rated 5 out of 5 by from Lindsey rocks! I was looking for specific Tempurpedic models to tryout and spoke with Lindsey on the phone. Our conversation caused me to want to go to her store even though they had just sold one of the floor models I wanted to try. When we arrived we were greeted by another associate, but i asked for Lindsey. She answered all our questions, offered to locate a store with the missing model, gave us information we hadn't even thought to ask about, and never pushed or hurried. We were excited to learn about new mattress cover technology and purchased a cover right away even though we will be getting our mattress from the company warranty center. Lindsey did all that work knowing up-front that she would not be making a mattress sale!
Date published: 2016-04-03
Rated 5 out of 5 by from Great service and price This is my fourth mattress I have bought at mattress firm. I went in with a budget and Vince helped me pick out a few mattresses that fit that budget. I was trying to decide between two different mattresses that were $100 different, and I was able to to take advantage of Labor Day sale offers to help the more expensive one be affordable. I had a great experience shopping at this location and highly recommend going there if you're in the market for a new mattress- no matter your budget!
Date published: 2016-09-07
Rated 5 out of 5 by from Fantastic customer service! I've been putting off purchasing a new mattress for quite awhile, as I was dreading the experience. The staff at the Arboretum Mattress Firm, Lindsay in particular, is awesome! This was actually the first stop I made in researching mattresses. After making a a few subsequent stops, I returned to Lindsay's store to make a purchase. Not only is she knowledgeable about the various products on the market, but she's a straight shooter. I shared with her what I'd seen at other stores and asked for her honest opinion - a rare commodity in the retail business. I truly believe she gave me the true pros and cons of my selections. As she said, she wanted me to purchase a mattress that I'd enjoy. The icing on the cake - they were able to deliver the same day. I highly recommend a visit/purchase at this location!
Date published: 2016-05-31
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