Mattress Firm Concord Mills — Bed & Mattress Store Concord NC
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Franchise Owned Clearance Center New & Clearance Showroom 8561 Concord Mills Blvd Concord, NC, 28027
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Concord Mills | Beds & Mattresses Store Concord NC 28027

WHAT SETS US APART

At Mattress Firm’s locations in Concord, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Concord, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Concord Mills is rated 4.8 out of 5 by 73.
Rated 5 out of 5 by from Great service! Everyone was friendly and helpful. They want to make sure you are happy!
Date published: 2015-09-29
Rated 1 out of 5 by from An "A" Sales Personnel; Delivery/Warehouse is "F" Mattress Firm was selected specifically for their delivery guarnatee. I even followed up on the restrictions with the Chat Feature on the website. I was prepared for what I had to to. After driving 12 hours from Canada, I went straight to the store to purchase a bed. Tonya was amazing and then trying to place the order at the store, it all starts to fall apart. Due to a very slow computer, not able to make changes to the order and lack of training on how to handle Billing Postal Codes for Credit Card Authorizations I somehow went from 4 times slot delivery the same day, to the next morning. Somehow the order would not put me in a queue and I missed out. The morning delivery did not happen, and I had to fight to get the delivery in the afternoon. I was on a very tight schedule and if it wasn't for Tonya, the bed would not have been delivered.
Date published: 2016-03-24
Rated 2 out of 5 by from Poor experience with getting mattress delivered. We purchased a new mattress and set up delivery. It was not delivered when our paperwork stated that it would be. I left a message with the store and chatted with the company on the website about the problem. By noon of the next day, no one had bothered to call explaining where our mattress was and if it would get delivered, so we called the store. We were offered another delivery date that was 3 days away and they didn’t confirm that they would remove the delivery fee because of their mistake. We were called back and told that our mattress would be upgraded because of the mistake. The mattress was delivered today, but the paperwork is the same as what we walked out of the store with which makes me believe there was no “upgrade.”
Date published: 2018-06-28
Rated 5 out of 5 by from Fantastic customer service We just bought a mattress here just today and the staff was fantastic! They were not pushy at all, which was my greatest fear. Not only were they knowledgeable and gave us the info we were seeking freely, but our two kids were in there and they engaged with them as well! I felt totally at home! Not to mention that we got the mattress same day! The customer service can not be beat. Thank you guys for being awesome, this as our first time purchasing at mattress firm and they definitely made a great impression!
Date published: 2018-01-06
Rated 5 out of 5 by from Great Service Had a very good experience with Marsalis at the Concord Mills store, was very patient and attentive, and worked with me to get the deal done. If I looked like I had a question, all the gentlemen in that store offered assistance! The next day, I got red carpet service from gentlemen who delivered my mattress on Labor Day!! Thanks Mattress Firm for hiring folks who offer Great Customer Service
Date published: 2016-09-09
Rated 4 out of 5 by from Trouble Service Your 30-day mattress exchange has come with a lot of issue. #1 The initial salesman told me when I return for and upgrade I had to wait the 30-days . That put me in my guestroom until the xfer could take place and the crediting from one finance company to another is still causing me headaches. MY RATING APPLIES TO THE 2ND SALESMAN. The first poor salesmanship.
Date published: 2016-10-06
Rated 5 out of 5 by from Best experience Georgi was great! Very personable and knowledgeable. Took the time to ask questions to help determine what would be best for my needs and explained important information “to” me not “at” me. No pressure just great service!! Delivery was in 2 days and delivery guys were punctual and very professional. So excited my first and only stop was mattress firm!!
Date published: 2018-07-07
Rated 5 out of 5 by from Thank you We visited Concord Mills Mattress Firm and were completely satisfied with our service. Ronald Sutton was excellent and very informative about our mattress selection. He even took the time to make sure we could pick up our mattress at another location that was closer to our home. I would definitely recommend this store. Thank you Ronald
Date published: 2016-09-06
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