Mattress Firm Durham Southwest — Bed & Mattress Store Durham NC
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Franchise Owned Clearance Center New & Clearance Showroom 5446 New Hope Commons Dr Durham, NC, 27707
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Durham Southwest | Beds & Mattresses Store Durham NC 27707

WHAT SETS US APART

At Mattress Firm’s locations in Durham, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Durham, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Durham Southwest is rated 4.8 out of 5 by 47.
Rated 5 out of 5 by from A great bed long overdue I recently moved and seems how my old bed is up towards 20 years old (and a twin size), I decided not to move it with me. I actually wasn't really ready to buy a mattress yet; the ink on my apartment lease was barely dry. However, there was a sale going on and went in to see what I could get. What I found was a very comfortable queen sized bed and got a great price on it. Plus, the store was able to deliver it that day. Well, night, which had I known the bed would have been delivered so late, I would have gone out to eat instead of trying to cook in my barren apartment. Even with that said, I was so happy not to have to sleep on an air mattress I brought with me for even one night.
Date published: 2017-05-14
Rated 5 out of 5 by from Solved My Problem! Needed two twin bed mattresses, box springs and frames for Galveston, Texas home. Located a Mattress Firm in Galveston but needed to be able to try out the mattress and have them delivered the same day I arrive on the island. Phil handled everything for me - allowing me to try out the mattress and see the products. Then placed the order for delivery from the Galveston store as needed. Saved me so much time and hassle - plus the stress level I had been feeling. Thanks Phil and Mattress Firm!
Date published: 2018-05-18
Rated 1 out of 5 by from Great store terrible delivery Just bought a Premier grey Ergo Adjustable Base and Cloud Supreme Breeze 2.0, Matt. 03/25/2017 the Sales rep and district Manger were great, But then the delivery.. was horrendous....the base was damaged thought the damage was only aesthetic I paid a lot not to have an aesthetically pleasing bed frame. Then they informed my the base had no power cord....But I could go pick it up where I purchased it...soon I found out that was false. So I contact the store, and the sales rep assisted me and arranged another delivery for the power cord well the following day, the truck comes no cable and driver says there here for a pick-up. At this time I'm just done, so I call the store the next day and ask for them to refund my purchase. Unfortunately, if you buy the floor model, they can damage it and give you poor service because sorry there's no refunds. Sorry just venting...So another day later another truck comes with a cable hook it up and test it for me. Not please with the raggedy looking base or the delivery service. At this time I don't think I would ever buy from Mattress Firm or recommend it to anyone.
Date published: 2017-03-29
Rated 5 out of 5 by from Great experience My fiancee and I went to this store to buy a new bed. We are on a tight budget and the salesman was very sensitive to that. He did not try to push a more expensive mattress on us, and was very knowledgeable about the differences between the mattresses that he had available. The mattress we ended up choosing has been great so far! The only downside was that the delivery guys are apparently supposed to bring the mattress in, unwrap it, place it where you want them to, etc. They arrived 45 mins early and were frustrated that we were not home, and when we got home about twenty minutes later they brought the fully wrapped mattress into the living room and left with it leaning against the couch. I suppose I don't actually expect a higher level of service, but we were told that it was included in the $40 delivery fee.
Date published: 2016-06-15
Rated 5 out of 5 by from Denisha is a Life (and Back) Saver! I just moved into the area and I had a less than pleasing experience with a representative in the state I moved from. (It was her last day when I placed my order and she made that very very clear) After sleeping on my hardwood floor for one night, I needed to get a proper bed, but as a student, I really cannot afford a super expensive bed. Denisha jumped through hoops for me to get a bed that 1) I could comfortably sleep on, and 2) was at a good price. After I left frustrated not at her but at my inablity to find the mattress I wanted, I get an email from her saying she found one. Mind you, I left the store and she kept looking for me. That is the kind of customer service you cannot get just anywhere. Now I type this review of this store location and this representative from my new bed without my usual morning backache!
Date published: 2017-06-03
Rated 4 out of 5 by from Excellent Service! I've been sleeping on my new mattress for a couple of weeks now, and I'm loving it. My back is more relaxed when I wake in the morning, and my new pillow is the first pillow I've had that seems to help my neck whether side-sleeping or sleeping on my back. I might have wished for more options to try in the store, but I'm happy with what I bought, and it was at a very good price with excellent, friendly, knowledgeable service.
Date published: 2016-09-19
Rated 5 out of 5 by from Amazing service!! I had an amazing experience at this location! Nova Sutton went out of her way to help me during a stressful situation. I purchased a bed up north prior to moving to NC so I wouldn’t have to spend a night without a bed. When I got to NC the salesmen up north made a mistake and sent the wrong bed size. I called the associate I originally worked with and he didn’t have time to address my issue so I immediately went to he nearest location. Very upset, I met Nova. She instantly calmed me down and helped me get the proper size delivered the next day. Then when the bed showed up, it wasn’t the same feel of bed I tried in the showroom up north. Nova then advised me after a bit of a conversation, the most suitable bed for me. She then arranged for it to be sent to me swiftly. Now I can finally get a good nights rest. I wanted to give a shout out to her for going out of her way and above and beyond.
Date published: 2018-08-28
Rated 5 out of 5 by from Efficient! When I moved across the country I left my old mattress behind, so when I got the keys to my new place, I needed a new mattress ASAP. I went to Mattress Firm and was immediately helped. My new mattress was bought within an hour, delivered within 6 hours, and the delivery took a total of about 3 minutes, including the walk up the stairs. If you need a quality mattress quickly, this is your place.
Date published: 2016-07-24
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