Mattress Firm Gastonia — Bed & Mattress Store Gastonia NC
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Franchise Owned Clearance Center New & Clearance Showroom 2501 E Franklin Blvd Ste 110Gastonia, NC, 28056
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Gastonia | Beds & Mattresses Store Gastonia NC 28056

WHAT SETS US APART

At Mattress Firm’s locations in Gastonia, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Gastonia, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Gastonia is rated 4.8 out of 5 by 111.
Rated 5 out of 5 by from Outstanding customer service As a call center manager, I understand how critical it is to make a great first impression and consistently deliver excellent customer service. I am so pleased to say that Morgan, our sales rep at Mattress Firm in Gastonia pleasantly surprised me. His attentiveness and genuine, care and concern regarding our recent purchase was one of the best customer service deliveries I have had in quite some time. He was knowledgeable about the product, patient and made sure we understood all options that were available regarding our purchase. I would recommend Mattress Firm to friends and family and moreover Morgan. Mattress Firm, he is an asset to your organization and I hope he receives an attaboy AND a raise. Thanks, Kelley Phelps
Date published: 2015-08-21
Rated 5 out of 5 by from Sales associate was excellent. My experience with the store Monday, outstanding. Sales associate ask many question so I would purchase the right mattress for my situation. The associate showed me different mattress and explained the difference between each one and price. He also explained about my satisfaction was important to them. The return policy and lower price within a certain amount of days. He made sure I understood everything before I purchased my mattress and lift foundation. He was very patient and extra kind. I have been telling people about my great experience.
Date published: 2015-09-24
Rated 1 out of 5 by from Poor customer service The delivery drivers showed up 10 hours early, and claimed if they didn't drop them off now they didn't know when they would be able to return. when I brought this to the managers attention he promised to look into it and get back to me. 3 days later I walked in and was givin 2 pillows to satisfy. 3 days, I strongly believe that if I did not pursue resolution I would have been ignored. this is after having to wait a week to get the mattress to begin with. Very disappointed
Date published: 2016-02-02
Rated 5 out of 5 by from Excellent service Morgan that help me with my purchase and Gastonia North Carolina. Very professional very knowledgeable very attentive to what I was trying to do. When I did have an issue with the delivery him and his associates both made sure that it was taken care of promptly. A+ rating to the sales team at that store. The team members at that store represent your company well big Addah boy will do business with you and recommend others to you for sure.
Date published: 2015-08-20
Rated 3 out of 5 by from Happiness Guarantee Salesman very helpful and knowledgeable. I had pressure point issues with my old Tempurpedic and elected to try a Beautyrest Hybrid. Unfortunately this did not solve the problem. Local store policy is to require me to sleep on it for 30 days. Internet store policy is that you can return at any time. Wish I had gone thru the internet store so I don't have to suffer pain for 30 more days before seeking an alternative.
Date published: 2016-02-12
Rated 5 out of 5 by from After the purchase... Most often when a sales person is trying to earn your business promises can be made that sometimes are difficult after the sale to get honored. Not when you work with Paul C. Raynor in Gastonia. He worked with me several weeks after our purchase until all promises were honored and never made me feel any less than he did the day we met him. Thank you for the exemplary service Paul. The Blinkinsoph Family
Date published: 2018-07-05
Rated 5 out of 5 by from Really pleasant, easy experience Ours salesperson, Morgan was polite and knowledgeable. We had researched and had a pretty good idea what we wanted. He was helpful without being pushy or obtrusive. Delivery was quick, efficient, and respectful of our house and our purchases. It was a good experience in a time when it's difficult to find good customer service, Mattress Firm won our business for future needs too.
Date published: 2016-02-16
Rated 5 out of 5 by from Terrific service and knowledgeble team. Just recently order a new mattress and adjustable platform for my Queen size bed. When the mattress was delivered, determined that the mattress was too heavy and bulky for us to easily make up the bed-so went back to the Gastonia store and ordered another one with the help of Johnny. The new one was delivered this past Saturday. The new mattress works perfectly.
Date published: 2017-12-04
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