Mattress Firm Winston-Salem Southwest — Bed & Mattress Store Winston Salem NC
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Franchise Owned Clearance Center New & Clearance Showroom 939 Hanes Mall Blvd Winston Salem, NC, 27103
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Winston-Salem Southwest | Beds & Mattresses Store Winston Salem NC 27103

WHAT SETS US APART

At Mattress Firm’s locations in Winston Salem, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Winston Salem, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Winston-Salem Southwest is rated 4.7 out of 5 by 131.
Rated 1 out of 5 by from Extremely Disappointed Our service from Mattress Firm has been unsatisfactory. It was very difficult making a warranty claim on the website. Finally we received a credit for the king foundations and with good service from Andrew at the local store they were replaced. We have tried repeatedly to get a credit for the mattress, which was sold as a firm foam, but turned out to be a "plush", which was not what we purchased and was too soft and unsatisfactory. We have not been able to resolve this, and would like to get a cash refund. I would be pleased to be contacted by your office to settle this. I have sent photos and talked to your representatives without any resolution.
Date published: 2018-09-04
Rated 4 out of 5 by from Great Deal, Great Service, Just Okay Delivery I purchased a new Serta iSeries 100 mattress with adjustable base. The sales experience was good. Jon was helpful, knowledgeable, and courteous. It arrived yesterday and the first night of sleep was pretty good. The adjustments on the base take a little getting used to, but once you find the right one I recommend saving it as one of the custom options. If you've never considered an adjustable base before, take the time to look at them. Yes, it costs a little more than a boxspring, but they're worth it. It fits right inside your current bed frame and looks just like a normal bed. I have back issues and sleep issues and all of that can be made better, if not alleviated, by the adjustable base.
Date published: 2018-01-23
Rated 5 out of 5 by from Best service. Best Mattress The moment we walked in the store, we were met with a knowledgable salesman who saved us so much time by systematically showing us what was available. What we liked best is he did not pressure us to buy the most expensive mattress. He truly wanted us to get the mattress that suited our budget and our body needs best. For that reason, we did buy a high end mattress, but not because we felt pushed into it. It was a worry free purchase from a very knowledgable salesman who knows the products and knows how to treat real people. We have had the mattress 2 weeks and not only do we love it, all our guests so far love it as well.
Date published: 2017-10-05
Rated 5 out of 5 by from Best Mattress Store period. This was the best mattress shopping experience my wife and I have ever had. We shopped all of the stores around this area and nothing compared. Matthew Grubbs was the most helpful associate I have ever worked with, he doesn't just stand there and pressure you to buy something, he actually educates you on the differences of each mattress and helps you make the right decision. We were very pleased and will do business with no one else but here.
Date published: 2015-07-27
Rated 5 out of 5 by from One of the best customer experiences ive seen!! Absolutely the best in what they do, I have bought 3 beds in the last 10 years for family members. From the time of walking in, seeing show room floor, explaining what your wanting, giving you options, details, of each bed. Then letting you decide no rush is greatly appreciated with a comfortable surroundings of course. We couldn't ask for any better service. the prompted emails, text and calls leading up to the delivery was on time to. We purchased a king size bed very heavy for one person to work with but the one guy pulled the mattress off the truck picked it up by himself then carried it up 5 steps, an in the front door. I asked if he needed me to help, his co worker said he's got it with a smile. I was stunned that guy is a hoss!! un believable awesome same time!! highly recommended!! Thanks guys!!
Date published: 2017-11-07
Rated 2 out of 5 by from Poor Communication but great Clearance Deals..... ...everything was great until delivery day....delivery day was my moving day also....the salesman new of this and added notation to my order since it had my old address for the financing.....he said it would not be a problem.....sure enough, moving day and my mattress went to my old address....I called them 5 hours before delivery at the store to be sure it was coming to my new address and was noted that it was.....NOT....my sore aching body had to sleep on the couch that night.........I had planned my whole moving day around this delivery....
Date published: 2017-12-01
Rated 5 out of 5 by from Wonderful experience will definitely recommend I was completely surprised by the friendliness and professionalism of the staff-they genuinely wanted to get to know me and my husband's needs and price range-at no point did I feel pushed into buying a more expensive product and was in and out of the store within 30 minutes. Our mattress arrived within 48 hours and is the best mattress we have ever slept on-best quality and price-the delivery guys were also spot on and wanted to make sure we were completely satisfied-will definitely be buying all our future mattresses a t Matress Firm
Date published: 2018-05-23
Rated 5 out of 5 by from Quick and Easy My wife, daughter and son visited the Southwest Winston-Salem located and purchased 2 mattresses (one for our room and one for our daughters room). The sales associate was helpful in providing suggestions, but not in a pushy salesperson kind of way. He was patient and answered all of our questions. The process was quick and easy in the store. Our mattresses were delivered yesterday evening. We were given a 530-730 time frame and received a call and email when they were 10 minutes away from our home (they arrived at 530). The delivery men wore protective booties over their shoes to not track anything into our house. The mattresses were put into place and we didn't lift a finger. We enjoyed our first night on our mattress and hope to enjoy it for many years to come.
Date published: 2018-01-22
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