Mattress Firm Winston-Salem Southwest — Bed & Mattress Store Winston Salem NC
Franchise Owned Clearance Center New & Clearance Showroom 939 Hanes Mall Blvd Winston Salem, NC, 27103
9:00am- 8:00pm
11:00am- 7:00pm
10:00am- 8:00pm
10:00am- 8:00pm
10:00am- 8:00pm
10:00am- 8:00pm
10:00am- 8:00pm

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection






Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery


Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery

Mattress Firm Winston-Salem Southwest | Beds & Mattresses Store Winston Salem NC 27103


At Mattress Firm’s locations in Winston Salem, NC, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.


We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Winston Salem, NC, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.


120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

Free Shipping

Mattress Firm offers our customers free, safe shipping to your door as well as premium delivery options, including, haul-away of your old mattress.

Mattress Firm Winston-Salem Southwest is rated 4.7 out of 5 by 169.
Rated 1 out of 5 by from Extremely Disappointed Our service from Mattress Firm has been unsatisfactory. It was very difficult making a warranty claim on the website. Finally we received a credit for the king foundations and with good service from Andrew at the local store they were replaced. We have tried repeatedly to get a credit for the mattress, which was sold as a firm foam, but turned out to be a "plush", which was not what we purchased and was too soft and unsatisfactory. We have not been able to resolve this, and would like to get a cash refund. I would be pleased to be contacted by your office to settle this. I have sent photos and talked to your representatives without any resolution.
Date published: 2018-09-04
Rated 4 out of 5 by from Great Deal, Great Service, Just Okay Delivery I purchased a new Serta iSeries 100 mattress with adjustable base. The sales experience was good. Jon was helpful, knowledgeable, and courteous. It arrived yesterday and the first night of sleep was pretty good. The adjustments on the base take a little getting used to, but once you find the right one I recommend saving it as one of the custom options. If you've never considered an adjustable base before, take the time to look at them. Yes, it costs a little more than a boxspring, but they're worth it. It fits right inside your current bed frame and looks just like a normal bed. I have back issues and sleep issues and all of that can be made better, if not alleviated, by the adjustable base.
Date published: 2018-01-23
Rated 5 out of 5 by from Best service. Best Mattress The moment we walked in the store, we were met with a knowledgable salesman who saved us so much time by systematically showing us what was available. What we liked best is he did not pressure us to buy the most expensive mattress. He truly wanted us to get the mattress that suited our budget and our body needs best. For that reason, we did buy a high end mattress, but not because we felt pushed into it. It was a worry free purchase from a very knowledgable salesman who knows the products and knows how to treat real people. We have had the mattress 2 weeks and not only do we love it, all our guests so far love it as well.
Date published: 2017-10-05
Rated 5 out of 5 by from Absolutely terrific service experience! My wife and I were visiting the Mattress Firm in Winston Salem, NC, looking for a mattress. There we met Matt who helped us through the selection process and helped us to come tot he best solution for our mattress and budget needs. We were treated with the utmost respect and were given all the information we needed to make the best possible decision for our family. Then he took it a step further and arranged everything for the Mattress to be delivered and set up around our busy schedule. Without a doubt one of the best customer service experiences we have had in a long time! Thanks to Matt for a great experience!!!
Date published: 2019-02-04
Rated 5 out of 5 by from Best Mattress Store period. This was the best mattress shopping experience my wife and I have ever had. We shopped all of the stores around this area and nothing compared. Matthew Grubbs was the most helpful associate I have ever worked with, he doesn't just stand there and pressure you to buy something, he actually educates you on the differences of each mattress and helps you make the right decision. We were very pleased and will do business with no one else but here.
Date published: 2015-07-27
Rated 1 out of 5 by from Started off great, didn't finish well The buying experience was good. The delivery not so good. the guys were great, but the base I bought was damaged. I called the store and was told someone would call me, which they did not. I called back and found out they had ordered a new base. The new base came, and it was a different style. The base was a much cheaper quality and it does not support like the original base I received. I called Monday while the guys were still here and was told someone would call me. Again, here it is Saturday and no one has called. So no I am not happy. It just seems to me there is not any follow-up.
Date published: 2020-08-08
Rated 2 out of 5 by from Won't be back We purchased our Mattress on September 10th and had a great experience with Jonathan who was very informative about our mattress. He went above and beyond to find the mattress that we were looking for. We elected to pick our mattress up in the store because we couldn't be available during the time frame for delivery. When we went to the pick up the mattress on Saturday September 21st. We had the rudest interaction with the salesman on duty. My son and fiance were waiting to load the truck and the salesman pushed the mattress to the door and told them they were on their own. His response was that's why we have delivery. Jonathan did an excellent job but the salesman on Saturday made all his effort in vain.
Date published: 2019-09-23
Rated 5 out of 5 by from One of the best customer experiences ive seen!! Absolutely the best in what they do, I have bought 3 beds in the last 10 years for family members. From the time of walking in, seeing show room floor, explaining what your wanting, giving you options, details, of each bed. Then letting you decide no rush is greatly appreciated with a comfortable surroundings of course. We couldn't ask for any better service. the prompted emails, text and calls leading up to the delivery was on time to. We purchased a king size bed very heavy for one person to work with but the one guy pulled the mattress off the truck picked it up by himself then carried it up 5 steps, an in the front door. I asked if he needed me to help, his co worker said he's got it with a smile. I was stunned that guy is a hoss!! un believable awesome same time!! highly recommended!! Thanks guys!!
Date published: 2017-11-07
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