Mattress Firm Herald Square — Bed & Mattress Store New York NY
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Franchise Owned Clearance Center New & Clearance Showroom 45 W 34th St Ste 200New York, NY, 10001
Hours
Mon-Sat
10:00am- 8:00pm
Sun
11:00am- 7:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Herald Square | Beds & Mattresses Store New York NY 10001

WHAT SETS US APART

At Mattress Firm’s locations in New York, NY, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in New York, NY, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Herald Square is rated 4.2 out of 5 by 31.
Rated 3 out of 5 by from I am disappointed I purchased a mattress, box spring and a hard wood frame in your store on Herald Square. Payed everything in advance. I was told that I am supposed to wait for the frame from another store. Meanwhile, they tried to delivery to me only the first two items, altough I told them I am interested only for the whole package on the same day. I told that over the phone and in person as well. After 2 weeks I was told that they are out of my desired frame, so I was forced to cancel my order. I am disappointed since I came with recommendation and because I thought that Maittress Firm is a serious company. However, I would like to point out a great service which came from Alfonso.
Date published: 2017-11-06
Rated 5 out of 5 by from Great service! Went to the store on 34th Street, great customer service. Got mattress delivered the next day within the time window they gave us.
Date published: 2018-08-11
Rated 1 out of 5 by from Not recommended As I wasn't sure if the mattress would be comfortable, I inquired about the cost to return before paying and I was told there will be a small nominal charge of approx $40. So after much hesitation I bought a mattress from Mattress firm. When I went to store to file was a return I was shocked to see a charge of $149 to return. The person whom I purchased from wasn't there so I spoke to the Store Manager present who wasn't of much help. I also spoke to the Area Manager but that didn't help either. I was told that my sales person will call me back by Sat to discuss the issue further but I have not received any email or a call yet (and it's already Monday night). Awful customer service post sales but will say anything to sell the mattress! Now I am either stuck with a mattress which gives back pain or a ridiculously high charge of $149 to return! Not a shop one can trust!
Date published: 2017-05-09
Rated 5 out of 5 by from Wonderful and attentive service I went into the MattressFIRM store in Harold Square (NYC) a few days ago and was incredibly impressed with how helpful and attentive the woman who worked there was. She was very knowledgeable, not pushy at all, respectful of my price range, and very polite. I bought a mattress, box spring, and frame. I found a cheaper frame online and she matched the price! Wouldn't hesitate to shop here again.
Date published: 2017-05-17
Rated 2 out of 5 by from Awful delivery experience The mattress is excellent but the delivery expirence was terrible. The sales associates at this location were not very nice to me when my mattress did not get deliver as it was supposed to and did not seem to care at all about me as a customer. I asked to talk to a manager and the sales lady laugh at me on the phone and said “my manager isn’t gonna call you”. Needless to say, i was livid.
Date published: 2018-08-04
Rated 5 out of 5 by from Great service I bought a mattress last week and went to old Sleppys to get it. Although now Mattress Firm owns it, the service is why I wanted. Not somebody pushy, like most salespeople bugging every minute. When the time came to made the final decision, we call him and he gave us his professional opinion that helped us get the right product. The mattress is great
Date published: 2017-04-08
Rated 5 out of 5 by from Great service and variety of options I used them two days ago, the services in the store was excellent! The sales representative adapted to my requirements and offered me the best option. The delivery lasted just one day and they were on time and very helpful getting out my old mattress as well. I highly recommend the Mattress Firm!
Date published: 2017-03-09
Rated 3 out of 5 by from Not very good service although the sales person was helpful it was out of his control that the main office did not send copy of insurance to my building and I am supposed to get a delivery today 1/23 but as of 9:45 the morning of delivery still no call from delivery service on when my 2hr window will be.
Date published: 2017-01-23
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