Mattress Firm UWS — Bed & Mattress Store New York NY
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Franchise Owned Clearance Center New & Clearance Showroom 2080 Broadway New York, NY, 10023
Hours
Fri
10:00am- 9:00pm
Sat
10:00am- 9:00pm
Sun
10:00am- 7:00pm
Mon
10:00am- 9:00pm
Tue
10:00am- 9:00pm
Wed
10:00am- 9:00pm
Thu
10:00am- 9:00pm
Facebook
YouTube
Twitter

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm UWS | Beds & Mattresses Store New York NY 10023

WHAT SETS US APART

At Mattress Firm’s locations in New York, NY, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in New York, NY, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

Free Shipping

Mattress Firm offers our customers free, safe shipping to your door as well as premium delivery options, including, haul-away of your old mattress.

Reviews
Mattress Firm UWS is rated 4.6 out of 5 by 100.
Rated 3 out of 5 by from Delivery problem My big complaint is that I was promised the delivery people would take away the old mattress and box spring. On arrival they refused saying they could only take away things in perfect condition, noting some minor discoloring of the mattress. Obviously it’s an older mattress, I wouldn’t get rid of it if it were perfect. More importantly I was promised removal with no conditions on it. I ended up having to pay some someone in my building to get rid of it. It’s unclear who is at fault here, if it’s the delivery service or Mattress Firm. Other than that I have no problems with the service I received at the store or my final product.
Date published: 2018-02-22
Rated 5 out of 5 by from Incredible experience! We needed a new queen bed for our guest room. Walking around the UWS one afternoon I randomly walked into this Mattress Firm store and am so glad I did!! The customer service was fantastic. I was in and out in 30 minutes with exactly what I wanted with no pressure to spend more than we budgeted. My delivery was set up for the following day which was also a great experience! The 2 man crew showed up on time and were very friendly. They removed my old mattress, set up my new mattress and took the old one away.....took 10 minutes max! The mattress is exactly what we wanted. Would definitely recommend.
Date published: 2018-10-08
Rated 5 out of 5 by from Area Manager Ray was amazing! I had SUCH a great experience at Mattress Firm on the Upper West Side in Manhattan. I was considering buying a Casper mattress but I stopped by Mattress Firm first... they have a Casper in store so you can try it out, then try their Tupelo mattress, which is in my opinion even more comfy! In the end I actually went with a Sleepy's Essential mattress (Tupelo was not available in store and I needed to walk out of there with a bed). Ray gave me a great deal (on mattress, frame and mattress cover) and even helped me carry my mattress a few blocks to my new apartment. If you need a mattress, look no further than to Ray's team at Mattress Firm Upper West Side. They are the best!
Date published: 2018-03-05
Rated 1 out of 5 by from Very poor customer setvice I purchased an expensive Simmons Beauty Rest and paid for the promise of the white glove delivery service. The fast talking sales person did not provide the level of service promised. Mattress arrived with a visible tear. Replacement scheduled a week later. No follow up notification provided as to when it would be delivered . I called multiple times and was given a 8 hour window. Mattress delivers close to 10 pm after waiting all day. Manager/sales person did not show any concern nor extended an apology. The delivery cost should have been removed. There is a reason the company is in financial trouble.
Date published: 2020-03-11
Rated 5 out of 5 by from Exceptional Service This was our first time going to Mattress Firm. We had a complicated situation as we were purchasing the mattress and base for a physically challenged relative in Chicago. Kendra, our salesperson, made it seem totally routine. She listened to our concerns, and showed us several options that would work. Once we made our selection, she facilitated the delivery, setup of the new bed and removal of the old bed.in Chicago. This was all taken care of within 48 hours, in time for the relative's return from the hospital. She made a very stressful situation so much easier. We would highly recommend Kendra and the Upper Westside Mattress Firm. Thanks to the Chicago team as well who handled the delivery promptly and professionally.
Date published: 2019-01-07
Rated 5 out of 5 by from So far, so Good The salesman I worked with (Sharade) was very knowledgable and professional. He made the entire transaction very smooth and easy. I had to change the mattress delivery date to a much earlier date and Mattress Firm was able to make the switch for me. The mattress arrived on time and in good condition. I haven't slept on the mattress yet, as it is in a guest room. If there was one thing I would change, it would be for the mattress to arrive in something other than un-recyclable plastic. Such a huge waste for the environment. Perhaps cardboard boxes?
Date published: 2020-03-09
Rated 5 out of 5 by from Phenomenal service Bill was fantastic in meeting our needs, no high pressure sales pitch, he gave us a great deal & I’m in love with the new mattress. The delivery guys even waited for me & delivered my mattress up five stories quickly and efficiently. Super friendly group of guys. Would absolutely recommend them to anyone I know
Date published: 2019-10-21
Rated 5 out of 5 by from Very friendly staff The woman who helped me was very patient and showed me a variety of beds within my budget. I work in Sales myself and it was nice to have someone show me things that I wanted rather than what she wanted me to buy. She cared about my concerns being that I had a bad experience with Mattress Firm in the past & changed my perception of the company. That location is definitely far from my home but I am willing to travel there to give business to that location with the amazing staff! Thanks again!
Date published: 2018-02-25
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