Mattress Firm Washington Heights — Bed & Mattress Store New York NY
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Franchise Owned Clearance Center New & Clearance Showroom 611 W 181st St 2nd FloorNew York, NY, 10033
Hours
Tue
10:00am- 9:00pm
Wed
9:00am- 6:00pm
Thu Closed
Fri
8:00am- 9:00pm
Sat
9:00am- 9:00pm
Sun
10:00am- 7:00pm
Mon
10:00am- 9:00pm
Facebook
YouTube
Twitter

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Washington Heights | Beds & Mattresses Store New York NY 10033

WHAT SETS US APART

At Mattress Firm’s locations in New York, NY, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in New York, NY, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Washington Heights is rated 4.6 out of 5 by 23.
Rated 1 out of 5 by from VERY VERY UNSTATISFIED We purchased an adjustable frame and mattress on April 8th with the contingency of headboard brackets being available in a few weeks. On 5/13 we were supposed to get the items (second delivery date) and when I called, they said they were not available yet and that we would need to wait till June. We then get a call from the store a week late saying that when the brackets come in we have to pick them up or the sales guy said he will bring them over and we could try to figure it out. THIS IS SO UNPROFESSIONAL and we feel that as a customer we are not taken care of. We still don't have brackets.. Bed will probably be returned.
Date published: 2017-05-22
Rated 5 out of 5 by from Great service!! I wanted a nice comfortable mattress to go with my new bedroom set. I browse online and so I thought I had found the perfect one. The mattress arrived on time. But it was too firm I decided to give it a try. The next morning I woke up so sore and gave 1-800 mattress.com a call, I explained to them what was going on and so I was suggested to go in the store and try the perfect mattress for me. I went in the store by the way also great customer service. I did find the perfect mattress and I didn't have to pay extra, just the delivery feed and the mattress cover. Thank you so much Mattress Firm for this wonderful and comfortable mattress. I would recommend this store.
Date published: 2017-03-24
Rated 2 out of 5 by from Mattress came damaged and shipping $ not refunded I bought a mattress here in early Spring- the mattress is pretty comfortable and overall I am pleased with the quality. However, it arrived damaged and torn. I contacted the salesperson who said he make sure I would get a shipping and fees reimbursement. After several attempts to get in touch with him after he promised my shipping costs would be refunded,I gave up. Disappointing because I thought the shipping charges were kind of high and I was looking forward to the nearly $200 reimbursement he promised me. I feel like I overpaid what what ultimately was a $700 mattress considering that it is torn and no longer eligible for a store warranty. I would take my business elsewhere.
Date published: 2017-05-24
Rated 5 out of 5 by from Great experience! This was my first time shopping at Mattress Firm, as well as my first time shopping for a foam bed. I had a specific one in mind since I suffer from chronic back pain. I visited the Washington Heights location and was helped out by Shai, she was fantastic! She was super helpful, answered all of my questions, and made me very comfortable knowing the bed I chose was right for me. If I ever need something else for my sleeping needs I will be visiting her again for sure, she was great. Overall an awesome experience. A few weeks into my purchase, I'm very happy with my new bed. Thank you!
Date published: 2018-07-24
Rated 5 out of 5 by from Best customer service I recently went to a friend’s house and noticed his new bed. It was comfortable and nice and said he had a great experience with Pricilla. When I said I was looking he called her and she took my information over the phone and gave me the same deal as him. She was nice and professional. The next day my bed was delivered and the old one removed. What a great experience!! I love my new bed and couldn’t be happier.
Date published: 2018-03-23
Rated 5 out of 5 by from Excellent customer service! From the time I walked into the store until I left, Leo, the sales associate supervising the store, made me feel welcome and treated me with excellent care. Leo was knowledgeable, professional, friendly, and present. He listened and responded to my needs and questions, and offered helpful solutions. In short, he helped me find the mattress that was right for me. I highly recommend making a purchase through Leo.
Date published: 2017-07-08
Rated 5 out of 5 by from Shailendry is pure excellence I visited the 181st St Mattress Firm location and Shailendry’s assistance was so extremely helpful. She turned my “just looking” into a full blown purchase. She patiently explained all the mattress features and benefits and allowed me to feel 100% sure that I was making the best mattress choice suited for me. This meant so much to me that I had to come and give her the best review I could compose.
Date published: 2017-11-24
Rated 5 out of 5 by from Exceptional customer service! Just visited this location and was assisted by Leo. He was very professional and an absolute pleasure to talk interact with. He listened to exactly what I wanted and was able to direct me to what would best suit my needs and budget. Thanks, Leo!
Date published: 2017-07-30
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