Mattress Firm Willoughby — Bed & Mattress Store Willoughby OH
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Franchise Owned Clearance Center New & Clearance Showroom 36440 Euclid Ave Willoughby, OH, 44094
Hours
Mon-Fri
10:00am- 8:00pm
Sat
10:00am- 9:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Willoughby | Beds & Mattresses Store Willoughby OH 44094

WHAT SETS US APART

At Mattress Firm’s locations in Willoughby, OH, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Willoughby, OH, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Willoughby is rated 4.7 out of 5 by 80.
Rated 5 out of 5 by from Great customer service! We came in looking for a new mattress set to replace our old ones. Greg was extremely helpful. He explained what how the displays were arranged and asked what we were looking for. He directed us in the location of the type of mattress and told us to take our time. We did not feel pressured into buying anything and he answered our questions. After "shopping around " we went back to Matress Firm and informed Greg we were ready to purchase. Other places were overpriced and the associates were not educated as well as pushy!! I was very impressed with the professional and friendly service!! We have recommended Mattess Firm to friends!
Date published: 2017-02-26
Rated 5 out of 5 by from Phenomenal service James Rice was amazing. Patient, knowledgeable, honest. We couldn't be happier. He waited until AFTER we made our decision to tell us that we actually purchased the same bed that he has. That made us feel like our decision was solid, but we weren't pushed. If the employee has this bed, it has to be ok, right? He treated us like we were buying one of those black ice beds even though we walked in saying we wanted the least expensive option possible. He allowed us time to compare and made us feel comfortable with our decision to spend quite a few hundred more than we had intended. No buyers remorse here! Thanks, James! We're pretty excited to begin sleeping better!
Date published: 2016-09-06
Rated 1 out of 5 by from Horrible basic attention to detail and service As per this web page for the Willoughby store, Sat hours are listed as being open until 9pm. Arrived @ 8:20 and store was CLOSED! I don't appreciate taking the time to look up hours of operation and driving there only to find its closed! If the simple detail of hours on their own web page is too difficult, I can hardly expect them to get the details of an order correct. I tried to "live chat" with a CSR but guess what? That doesn't work properly, either. It would behoove Mattress Firm to get their act together if they'd like to have their business thrive. Cheap products aren't enough. I will be buying my kid's beds at the furniture store I purchased my bed and living room set last year. Well worth the extra money for competence.
Date published: 2018-03-25
Rated 5 out of 5 by from Helpful-No pressure We knew we needed a new mattress. We are replacing one that was only 6 years old that failed to hold it's shape and never really was all that comfortable to begin with. So I asked the store manager how do I go about picking out a new one. He asked me a few questions about how we sleep and do we have any special requirements. My wife has sore hips but didn't know a mattress could help with that. Anyway he made a few suggestions and the one we picked out solve my wife's hip problem immediately. Better yet, we got information, suggestions and the help we needed. He let us buy what we wanted and never attempted to over sell us. Not at all pushy which we both really appreciated. I'm a salesman myself and new right off he wanted to help rather than take advantage.
Date published: 2016-05-27
Rated 5 out of 5 by from pillow talk I purchased a temper symphony pillow over 3 months ago from another mattress firm in Arizona and I found it to be a bit too dense for me. So during my visit to Ohio, i decided to go in and discuss options, finding a more suitable pillow for me and my partner. Jim looked after us so well and when I couldn't find a pillow in the tempur range that i liked, he suggested another brand. We are so happy with our pillows - a his and hers....sleeping even better after 4 nights on them. Thank you.
Date published: 2016-08-17
Rated 3 out of 5 by from Double check the quote!! The sales man was very helpful and personable. He answered all my questions about the bed. He was knowledgeable about the bed. However I ended up leasing my bed and when I was in the store I asked him how much my payments were going to be. The quote he gave me was no where near the amount I now have to struggle to pay every month. I am hoping I can make the payments. As far as I am concerned it was a major mistake.
Date published: 2017-12-09
Rated 5 out of 5 by from Excellent Excellent Excellent Store manager Harvey is very detailed oriented in his explanations. Makes you feel like family from the moment you walk in the door. Very attentive but gives you room so you don't feel hounded. Best sales experience my husband and I have had. Thinking of bringing a thank you gift in for him. Keep up the excellent work Harvey. We have family and friends that we are referring you your store.
Date published: 2017-03-31
Rated 1 out of 5 by from Not happy! I ordered a mattress and was told I needed to order the $150.00 mattress pad. My pad was not on the truck and I was told by the delivery crew a note would be made on the invoice and the pad sent. When I then called the store, a week later after not receiving the pad, the clerk couldn't find any mention of a note and was rude. He clearly has no intention of rectifying the situation.
Date published: 2017-10-10
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