Mattress Firm Alcoa — Bed & Mattress Store Alcoa TN
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Franchise Owned Clearance Center New & Clearance Showroom 725 Brenda Dr Alcoa, TN, 37701
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Alcoa | Beds & Mattresses Store Alcoa TN 37701

WHAT SETS US APART

At Mattress Firm’s locations in Alcoa, TN, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Alcoa, TN, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Alcoa is rated 4.7 out of 5 by 84.
Rated 2 out of 5 by from Slacking on personal service. I understand they're commission based sales. The sales person tried helping someone else after she had started working with me. Resulting in finishing w the other customer and just making me stand and watch while she should have completed my sale first. She did not give me the individual sales experience I feel I should have. When my card was declined "due to wrong address" I decided to not purchase w her because she made me wait to complete the sale w another customer that came in after me not impressed with how she handled things. Making me feel rushed at first than making me wait for her to complete the sale with some one that came out after me.
Date published: 2016-08-16
Rated 5 out of 5 by from MattressFirm A great place to do business A little over five years ago, I used Mattress Firm in Florida with good service. My new Tempur-Pedic set was delivered today and everything was perfect. Rehan Dunlap in the Alcoa, TN store was the best sales person I have ever dealt with anywhere. She was patient, knowledgeable, and personally cares about the customer's needs. The deliverymen were on time, very pleasant, and did a great job. I would actually give a "Overall Rating" of 10 stars if it were possible. I have not received any type of "promotional reward" for this review, and wanted folks in my area to know of a great business, with excellent employees.
Date published: 2016-09-14
Rated 3 out of 5 by from Mixed Review The sales part of my experience was pretty good. My salesperson was nice and knowledgeable. The problem started with the delivery and setup. Apparently the delivery people are not allowed to remove the old bedframe, just the mattress and box springs. No one told me this. So when the delivery people went to set up my new bed, they removed my old bed and left the old metal frame in place. Then (Get this), they installed the new adjustable frame OVER the old frame, essentially trapping it below the new frame!!! They didn't ask us to move it or relocate it. We would have gladly done so. We now have to remove the new bed to get the old frame out! Unbelievable!
Date published: 2019-06-07
Rated 3 out of 5 by from Sales man was great - mattress not so much My husband and I have back problems and we moving from a sleep number type mattress to a traditional one (were we nuts or what?) We were assured that this was the firmest in the store and it would work. It's way too soft with the extra cushion on top. I need a super firm - which this was supposed to be. Not happy at all with it. Sales man was great and got us a thinner foundation when the bed turned out to be too high with the one we originally got.
Date published: 2015-07-26
Rated 5 out of 5 by from Very good experience! We were not looking forward to matress shopping. You just never know how it's going to go. We were very pleasantly surprised with our Alcoa Mattress Firm experience. We went early one Saturday. Glen came up and he was super helpful, answered all our questions, and really helped us to find the right piece within our budget. He was not pushy, which I appreciated more than anything. They hooked us up with financing and delivery and we were good to go. The guys delivered the set on time, even called ahead to see if we wanted them to come a little early, which worked out great for us. They removed the old set and were very nice at every step. An all-around great experience. I would recommend them to anyone/everyone. Most important, my daughter loves the mattress!!
Date published: 2015-08-08
Rated 5 out of 5 by from So happy we just brought a second bed!!! Me and my husband were searching for a bed but unfortunately he ran into a ton of pushy sales reps. One visit at this mattress firm and he decided he would not buy from any other place. The representatives definitely know their stuff and will not try to sell you more than what you need. My husband works a job that requires a ton of manual labor I need it to get a good nights sleep. We found A bed that fit our budget and our needs. I ended up getting pregnant with twins and discovered that every thing the sales representative said about the bed was true and every cent we spent was worth it. When I needed a bed for my son I didn't hesitate to return. We ended up getting something smaller however we still received outstanding service. They have gained a customer for life!
Date published: 2016-09-12
Rated 5 out of 5 by from Very good customer service We were very pleased with the service at Mattress Firm in Alcoa. Our mattress is to be delivered on the 24th so I have no comment on that yet....but the salesman was excellent and answered all our questions. There was really no "pressure" to buy which we appreciated very much.
Date published: 2015-10-16
Rated 5 out of 5 by from Excellent service. Return customer. We bought a mattress from them last year. Loved the service and the product so much we came back for a mattress for our daughter. We use the 90 days payment option. When we pay off this mattress we'll be back for a mattress for our other daughter.
Date published: 2017-11-11
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