Mattress Firm Polo Towne — Bed & Mattress Store Plano TX
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Franchise Owned Clearance Center New & Clearance Showroom 2100 Dallas Pkwy Ste 122Plano, TX, 75093
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Polo Towne | Beds & Mattresses Store Plano TX 75093

WHAT SETS US APART

At Mattress Firm’s locations in Plano, TX, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Plano, TX, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Polo Towne is rated 4.6 out of 5 by 86.
Rated 5 out of 5 by from the store sales person was spectacular We got to the store 10 minutes before close on a Friday night and the lady that worked with us was so patient and helpful. It took us 30 minutes to buy the bed and she was very professional. Its hard to find that kind of employee commitment these days. If I could find a spot in my company I would hire her.
Date published: 2015-10-08
Rated 5 out of 5 by from Service was fantastic and gave us the best price My boyfriend and I bought a mattress today from a very nice gentleman working at this location who was extremely knowledgable about this business. He made us feel very comfortable and was able to find just what we were looking for. After going to a few different stores to compare prices we decided to come back to this one, because of the great service and promise that we would be given the best price. He was able to match the price of the mattress we wanted to a competing store's price and threw in a few extras as well. We are very pleased with our decision, and will return to mattress firm in the future.
Date published: 2016-10-24
Rated 5 out of 5 by from Exceptional Customer Service Upon entering the store right at the opening time. I was pleasantly greeted by both sales associates. We had a friendly exchange and I told them what type of mattress I needed. Part of my criteria, was the mattress is for a guest room and I did not want to spend a lot of money. One of the sales associates showed me several options and I made an immediate decision. One of the best parts of the sale was the quickness of the check out process including delivery. Every step of the way, the sales associate explained the process to me. Again, great service.
Date published: 2016-09-17
Rated 1 out of 5 by from Selling Bad Mattress I bought a floor model in 2015 and didn't know it wasn't under warranty. Now it is totally sagging and they will not give my any recourse. This is not a good policy. I only saved $50 on the mattress. I have never had to use a warranty before and the one time I do, there is a caveat. The company obviously knows floor models are not good and therefore don't offer the warranty. I bet I am not the only one! The store is fine, the system is not. I have bought all my mattresses here and would never go to MF again.
Date published: 2016-09-14
Rated 5 out of 5 by from Excellent Knowledge & Service The Sales representative, Jon at the Polo Towne Crossing location in Plano, TX was extremely knowledgeable about his product. He answered all our questions, and believe me, my husband had many questions. I had gone to another Mattress Firm Store in North Garland, TX and the two Sales Representatives that were working that day, I believe on a Sunday afternoon did not seem at all interested in assisting me and when I asked a few questions, they did not seem to know their product at all.
Date published: 2017-11-09
Rated 5 out of 5 by from Exceptional Customer Service I want to take the time to share my most recent experience and purchase with Mattress Firm and the team member who exceeded my expectations. Julian, you provided one of the most amazing service experiences I have ever been apart of in my life. Your dedication to customer service, professionalism and follow up to ensure I received the best sleep possible is top notch. Your representation of Mattress Firm and leadership should be incorpotated to the Companies Employee Handbook. I truly hope Corporate recognizes your value and commitment to being the best. Your other team members were extremely professional as well. Andrea did an amazing job. Keep up the great work and I will let the world know about my experience. Professionally, Jesse O. Senior Vice President - SOFI Financial Resources LLC.
Date published: 2017-02-27
Rated 4 out of 5 by from mattress purchase I bought a mattress/box springs set a week ago and was very happy with the retail store service from Makenna -- she answered all my questions, did not make fun of me when I was "trying out" mattresses (!), and she was very patient. The place where we were a bit less-than-satisfied was with the product delivery. The gentlemen arrived within the delivery time window at 8:20 PM on Monday eve, but were clearly in a hurry. No mention was made of setting up the frame for us, as I thought had been promised when I purchased the bed. We really did not want the bed delivered until Friday, but Makenna said if we took delivery that night (Monday), the delivery would be free. So we made that work. We were happy with the free delivery, and are not complaining about that, but just thought the bed would be all set up for us.
Date published: 2015-10-12
Rated 2 out of 5 by from A little disappointed Me and my husband went looking for a mattress on a budget the Friday after Labor Day. We asked the rep for budget friendly options and were shown a set of three choices. One for 199, one for 399, and one for 599. We opted the choice for 399, a Hampton. & Rhodes firm set, since the 199 did not look like it would offer much support. Then when going through my mail Saturday morning, we noticed the ad for Labor Day for Mattress Firm, only to see sets for Sealy or Hampton & Rhodes ranging between 159 and 299. Pretty frustrating that these specials were not recommended that could have saved us another hundred and possibly even gotten a better mattress. I had asked about pillows and she said they were on a Labor Day special so I can only assume the Labor Day specials were still going, but yet not presented as options.
Date published: 2016-09-13
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