Mattress Firm Crossroads — Bed & Mattress Store Chesapeake VA
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Franchise Owned Clearance Center New & Clearance Showroom 4108 Portsmouth Blvd Chesapeake, VA, 23321
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Crossroads | Beds & Mattresses Store Chesapeake VA 23321

WHAT SETS US APART

At Mattress Firm’s locations in Chesapeake, VA, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Chesapeake, VA, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Crossroads is rated 4.7 out of 5 by 73.
Rated 4 out of 5 by from Good night sleep, great delivery man but mattress We did enjoy or first night sleep on our new mattress. It was a far cry from our old one. After the awesome kind and professional delivery men left I did notice that the top mattress had a slight slop on the right side at the top. I also noticed at this time that the mattress and box spring did not line all the way up from bottom to top as it did in the store. Other than the poor quality in paying attention to detail of the construction we are hoping this slop doesn't cost us any problems in the near to late future. Also I should say that our salesmen (Bryce) was very good also. The black ice pillows are cold and awesome to sleep with.
Date published: 2016-06-27
Rated 5 out of 5 by from Excellent! This was the best customer service I've had in years. From the time I entered the store until I left , my experience was wonderful. Melissa was pleasant, friendly, respecful and very knowledgeable. Her professionalism encouraged me to refer friends and family to this store. My mother was also impressed. Not only was Melissa outstanding, my delivery experience was also wonderful. Those gentleman were great! They were very friendly and respectful. They handled my items like pros. My son even had a few laughs with them. He wanted me to let them know that the Cowboys were going to the superbowl. Great Job Mattress Firm, you are on point, Keep it up. God Bless, T. Morris
Date published: 2016-08-23
Rated 5 out of 5 by from Perfect and professional! I went into the Crossroads store at Chesapeake Square Mall looking for a couple of mattresses for my home. My salesperson's name was Ninfa. She was so polite, professional and very knowledgeable. The mattresses were going into a movie room. I had built a special foundation for them. She asked the right questions to make sure my needs were taken care of. They were! I got the perfect mattresses for my budget with the right feel I was looking for! I will be back! Thank You Ninfa!
Date published: 2015-09-23
Rated 3 out of 5 by from Poor customer service I bought my mattress on a Friday. The sales lady was wonderful. She told me to measure how high my current mattress was and to let them if I needed the standard or the higher one. That was fine. I went back that Saturday with my measurements and I had a question. She wasn't there because it wasn't her normal store. The gentleman (I use the term loosely) was EXTREMELY RUDE AND DEGRADING). I wanted to cancel my purchase. BECAUSE HE DID NOT LISTEN TO ME, I AM STUCK WITH THIS TOO HIGH MATTRESS. $1800 worth of DISSATISFACTION ALL BECAUSE OF ONE MAN!!! Never going back there.
Date published: 2016-03-16
Rated 5 out of 5 by from Excellent Service Jarron the manager at the location on Jefferson in NN Virginia helped me. He was pleasant he realized that my home was at least 25 minutes from his location. He told me that he could locate the closet mattress firm near me he placed my order and sent it to the Chesapeake square location. He went above and beyond my normal experience and exceeded any and all of my expectations. He was very professional and courteous. The ladies at the crossroads location were just as awesome they helped me with my one year old while my honey and I shopped for our mattress. They loved my son gave him candy and water and even let him test the mattresses out. Lol but thanks for everything I did get my mattress box springs and rails from you so far so good.
Date published: 2017-02-13
Rated 5 out of 5 by from A Satisfied Customer I went to the Mattress Firm store near the Chesapeake Square area looking for a bed frame for a mattress I had just purchased at a different Mattress Firm store. I was assisted by Sam, who not only called the store in Hampton to locate the frame I needed, but he also called my attention to mattress covers which were on sale in his store. It was an all around win-win situation for me that day doing business with Mattress Firm. Thank you Mattress Firm.
Date published: 2018-03-27
Rated 1 out of 5 by from ok The service was better than the experience I had with the Suffolk Store-College Drive. I wouldn't recommend that store to anyone. The way they mishandled my purchase and totally dropped the ball on my delivery was ridiculous. Oh yeah and they didn't offer to accommodate me much after they messed up 2 times other than a "upgrade mattress" that just happened to be on sale. So the salesperson/mgr got a bigger credit for a non-sale, sale!
Date published: 2017-05-22
Rated 5 out of 5 by from Incredible service from Melissa Mammarelli Melissa Mammarelli at the Ports mouth Blvd store gave me the best price out of the 3 mattress firms I went to and she was an incredible sales woman, so much so that I bought a $4000 mattress even when I wasn't planning on it that morning. She is such a wonderful saleswoman that is not the typical smuck that seems grimy and pushy. I will be doing business with her again and recommend ANYONE looking for a bed to go see her as well!
Date published: 2016-10-20
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