Mattress Firm Newport News — Bed & Mattress Store Newport News VA
Facebook
YouTube
Twitter
Franchise Owned Clearance Center New & Clearance Showroom 12551 Jefferson Ave Newport News, VA, 23602
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
Facebook
YouTube
Twitter

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Newport News | Beds & Mattresses Store Newport News VA 23602

WHAT SETS US APART

At Mattress Firm’s locations in Newport News, VA, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Newport News, VA, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Newport News is rated 4.4 out of 5 by 48.
Rated 2 out of 5 by from Good in-store service, but still bad overall. Bought the entire family new beds, had to wait 2 weeks so that my matress could be manufactured. Any how, the came, the kids beds were good, but they did not have the sync cable for my adjustable head platform. I contacted the salesman, who said he would bring it out the next day, but behold he had a family emergency come up last minute. So yet again, no use of adjustable base, the finally did come out two days after the bed delivery, and hooked it up. 1 last thing was, we bought the floor model tempurpedic adjustable base, with the extended warranty, and was told that it was gone be cleaned, before delivery. Pretty sure that, that did not happen.
Date published: 2018-02-17
Rated 5 out of 5 by from Great Customer Service I just so happened to be walking past Mattress Firm while browsing through the other shops in the shopping center. I decided to drop in and take s look since I was in dire need of a new mattress. I looked around and was approached by a nice salesman, who was not too pushy as I browsed there selection. He informed me of the deal they had going on with 0 down and no payments until the next month which is perfect for my current budget. So I went home, did my research and contemplated my decision and came back the very next day and purchased a queen set for delivery for the following day. Needless to say I'm very happy with my purchase and will recommend Mattress Firm to all my friends!!
Date published: 2017-08-14
Rated 3 out of 5 by from Good product, poor service I ordered a split queen box spring from the mattress firm on Jefferson in Newport News. But I picked it up from the 2040 Colosseum Drive in Hampton. Got great help from the Newport News store. But the help at pickup was awful. The employees couldnt bother to help me even open the front door to carry the box springs outside. Instead they watched me struggle to hold the door open and move the mattress to my car, for both box springs. I couldn't believe how lazy and inconsiderate they were.
Date published: 2018-02-22
Rated 1 out of 5 by from I can't put zero stars. The associate that we worked with was completely unprofessional. She told us her age, and then said that she was a manager but hadn't been working at the for very so she wasn't sure why. Once we decided to purchase the mattress, she begin singing pop songs at full volume and then saying that she didn't know why she was so happy or way she was singing. Clearly, she was excited about making the commission, which I understand, but it was so inappropriate to that in front of us. Once she printed up the receipt the numbers looked off to us so we confirmed that she had entered the correct items, she assured us she had and sent us on our way. Three weeks later, the mattress shows up and sure enough, it had the wrong foundation, not only did she order the wrong foundation, but she had only ordered one, when we needed two bases for our king size bed.
Date published: 2018-04-30
Rated 5 out of 5 by from Great Customer Service and Deals!! Went to several stores last Sunday looking for a quality mattress at a great deal. When we got to Mattress Firm we were greeted by the nicest, most professional and knowledgeable salesperson of the day named Travis. Wow, he was incredible!! He was very thorough in finding all of our needs (mattress, financing and best deal). Their warranty was the best we had been offered. Our satisfaction was guaranteed!! Thanks Travis, you made our day!!
Date published: 2017-07-26
Rated 5 out of 5 by from Outstanding Sales The Sales Associate, in Newport News, Corey was outstanding and very helpful. We went into the store looking for a specific product, and he told us about the products in the store, and coincidentally the products we were looking for were on clearance. He helped us select the clearance products based on our needs, taking into consideration my many injuries from military service. Not all the products we were looking for were in the store in Newport News, so he searched other stores in Virginia to coordinate deliveries from the other stores in order to complete our order. And One item was unavailable so he assisted in selecting a product that is similar in function. Now we are waiting on the products to be delivered. Summary: The sales representative was outstanding The store is small Uncertain about the product yet, due to awaiting delivery
Date published: 2017-10-22
Rated 1 out of 5 by from Not satisfied I tried this company because they promoted free delivery or same day delivery, I got neither. I missed the the delivery date a week after I made my purchase because I was unable to change it. I had to make an appointment the next day and have it delivered the following day. Why couldn't I get same day delivery? I need to buy another mattress for another bedroom I will definitely look elsewhereto make my purchase. Very unsatisfied!!!
Date published: 2017-03-04
Rated 5 out of 5 by from Fantastic service!! I went in to look for a new mattress to replace one in my dads house that was way past gone (it looked like a sway back horse)! I wasn't looking for anything expensive as it is only going to be used a few times per year. I got a great deal on a mattress that was above my price point, the manager got everything within including delivery within my price point! That's what I call customer service. Thanks Mattress Firm!
Date published: 2016-10-03
  • y_2018, m_10, d_17, h_20
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.8
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_48
  • loc_en_US, sid_061175, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_mattressfirm-local
  • bvseo_sdk, p_sdk, 3.2.0
  • CLOUD, getContent, 31.48ms
  • REVIEWS, PRODUCT