Mattress Firm Norfolk — Bed & Mattress Store Norfolk VA
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Franchise Owned Clearance Center New & Clearance Showroom 1119 N Military Hwy Ste 300Norfolk, VA, 23502
Hours
Fri
10:00am- 8:00pm
Sat
10:00am- 8:00pm
Sun
11:00am- 7:00pm
Mon
10:00am- 8:00pm
Tue
10:00am- 8:00pm
Wed
10:00am- 8:00pm
Thu
10:00am- 8:00pm
Facebook
YouTube
Twitter

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Norfolk | Beds & Mattresses Store Norfolk VA 23502

WHAT SETS US APART

At Mattress Firm’s locations in Norfolk, VA, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Norfolk, VA, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Norfolk is rated 4.6 out of 5 by 33.
Rated 5 out of 5 by from Best customer service ever! We visited this store about a week ago and I much say the customer service is tremendous! The agents were very polite and went over and beyond to make us feel comfortable and welcomed. It wasn't just "buy our mattress", no, I was fully educated about the different types of mattresses and the types of technology e.g. memory foam, cooling technology etc. that comes with each item. The agents took their time and explained to us everything to know before purchasing a new mattress. The store was very organized and clean, with complimentary snacks available (which is a plus). Overall I would totally recommend this store for all of your mattress needs. Thank you so much!
Date published: 2017-07-07
Rated 5 out of 5 by from Wish I Could Give 6 Stars We ended up purchasing our Serta iSeries Hybrid 300 from here with the help of Byron during their July 4th sale. We cannot say enough good things about this salesman. Nothing but professionalism and he was so personable from the second we entered the store! He was very knowledgeable and not pushy at all which was refreshing (one of the worst parts of mattress shopping, amiright?). The store had a good selection of very nice beds and we are happy with what we chose. It was a very unexpectedly pleasant experience and I would recommend this store to anyone. Bianca was also there and was very pleasant as well. It is clear either sales associate would have offered an equally pleasant experience.
Date published: 2017-07-01
Rated 1 out of 5 by from I paid, no mattress delivered. I had hoped to have my new mattress today. I took the day off of work, stripped my old bed and had it ready to be picked up. I waited to be notified that my mattress was out for delivery, no call. I called the store last night and all this morning. No answer. I ended up calling another Mattress Firm store who was helpful, but had bad news. The mattresses I bought are on back order for a week. So I am not sleeping happy. I took off a whole day of work, was not notified that my mattresses were not available and tore my current bed down to make room for a new one. I was told they may waive the delivery fee. Not acceptable, not enough. Mattress Firm must make this right, and I mean immediately. All the hype, advertisements, etc. Doesn't mean a thing if you don't actually provide the merchandise that I paid for. You got my money, I get nothing.
Date published: 2017-11-07
Rated 5 out of 5 by from Finally some good service The person in the store was very calm and quite friendly. We went there for financing the quote we had in hand. He showed us other options just to let us experience how the original product would be. He was attending to every customer while making sure to give everyone time to think about the product they are choosing to buy. We appreciate the professionalism a lot . keep it up
Date published: 2018-06-25
Rated 5 out of 5 by from Very pleased From when I first walked into the store till the time I left, it was an unexpected enjoyable experience. Not that anyone likes going mattress shopping. We've been shopping for about six months! I was so glad my son walked in and fell in love with the first one he layed on! I'm so thankful to the sales associate Kyrell Howell. He went above and beyond to help us with each step. The two guys who delivered our sons mattress today was very professional also. They were very nice and was able to set up his bed in no time.
Date published: 2016-08-17
Rated 5 out of 5 by from Byron is AMAZING Y'all! (Anthony Gilley) Byron from the very beginning was not only professional but very kind! He answered all of our questions and even some that we had forgot to ask he was very thorough and personable! He felt like family and made sure we got the very best deal available and helped us decide on other items like mattress protector, pillows, bed frame, etc. He told it like it was and made it to where we could understand everything! He even got our bed delivered within three days of our purchase!!! We were scared to take the leap of faith to upgrade from a Queen to a King as well as getting the top of the line mattress but he laid those insecurities to rest with his knowledgeable and kind demeanor. We will recommend him to everyone we know and just want to say thank you Byron you made this whole process a breeze!
Date published: 2017-03-08
Rated 4 out of 5 by from Should have had it delivered The salesman was helpful and friendly, but I decided to pick it up from their Chesapeake warehouse and the help there was mopey and slow. It was funny because they have banners hanging up all over the place with smiling people working that say "ATTITUDE!", "TEAMWORK!"... The dude was so aggravated he had to help me. HAHA. But I should reiterate that the purchasing process was pretty easy.
Date published: 2017-05-19
Rated 4 out of 5 by from Excellent customer service Went in to the mattress firm on a whim to check out twin mattresses for a guest bedroom. Met Bianca Rawlings whose energy, friendliness and knowledge led me to a perfect mattress. She was able to get my order, and paperwork done quickly and efficiently while Welcoming other visitors into the store. Even though there was an inventory issue, I still felt very well cared for.
Date published: 2017-05-31
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