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The delivery drivers were right on time;
the same day as purchase. Great! Excellent overall!
R.P. | Crosby, TX
“Exceeded my expectations”
I received exceptional service from both your sales representative and delivery personnel. Mattress Firm
certainly exceeded my expectations.
J.S. | Montgomery, TX
“I am more than willing to recommend your store to anyone.”
Last week, my wife and I had a great experience at Mattress Firm. The store was neat and clean and we were greeted by a friendly, well-trained salesman. My arthritis had kept me from working for almost a year. The lack of a good nights sleep and the pain was just too much. Our salesman assured us that a Tempur-Pedic set was the answer. I took all he had to say with a grain of salt.
I had heard it all before.
After having slept on our new mattress for five nights, I am now sleeping better than I have in years. I’ll have to say... Our salesman was true to his word. The more times I sleep on our new mattress - the better I feel! Each night, I fall asleep on my back and I wake in the same position feeling great.
Also, Your “Red Carpet” delivery service was just that. They were on time, fast, and made sure we were happy before leaving. I am more than willing to recommend your store to anyone. Thank you for helping me when I was convinced help didn’t exist.
“I was impressed”
I found the Mattress Firm store inviting, clean and even smelled good! I was impressed that the delivery men rolled out a red carpet and wore shoe covers.
D.H. | Humble, TX
“I can’t remember the last time I had such a positive shopping experience.”
Your salesperson can be credited for creating a lifelong loyal Mattress Firm customer due to his enthusiasm and professionalism. I cannot remember the last time I had such a positive shopping experience. Some of this may be attributed to your training programs, corporate culture, or hiring practices, but your salesperson’s personality and genuine interest in educating us on quality of sleep, mattress technologies, and advising us on the right mattress for us is what drove our decision.
My thanks to Mattress Firm for “Making it
easy to get a great night sleep”.
U.B. | Houston, Texas
“Great job all around”
Mattress Firm did a great job all around.
We returned after being very pleased with a
previous purchase for a guest room mattress.
R.T. | Houston, Texas