IF YOU HAVE PURCHASED THIS SLEEPYS COOLING KNIT MATTRESS PROTECTOR ONLY, THE FOLLOWING 3 YEARS LIMITED PRODUCT WARRANTY APPLIES:

Manufacturer’s limited warranty on the Mattress Protector itself.
LIMITED PRODUCT WARRANTY TERM:

If you purchase the Sleepy’s Cooling Knit Mattress Protector only, then this limited warranty shall only relate to the replacement of the Sleepy’s Cooling Knit Mattress Protector, and this limited warranty shall be for a term of 3 years from date of purchase (unless voided

as herein provided).
LIMITED PRODUCT WARRANTY COVERAGE:

This limited warranty is valid to the original purchaser (or a household member of the original purchaser) of a new Sleepy’s Cooling Knit Mattress Protector for residential use only and not transferable. This limited warranty covers spills, stains, accidental cuts, rips and tears of the Sleepy’s Cooling Knit Mattress Protector during normal household use and covers all beverages and food normally consumed by humans, and all bodily fluids from humans and pets except as specifically disallowed.

LIMITED PRODUCT WARRANTY COVERAGE CLAIM PROCESS; LIMITATIONS:

If, within the limited warranty period, your Mattress Protector requires replacement due to manufacturer’s defect, a new protector will be sent to you via a manufacturer-selected carrier. Manufacturer reserves the right to provide you with a return tag to ship the defective mattress protector back to manufacturer’s facility at manufacturer’s expense. ONE replacement Mattress Protector is covered for a period of three (3) years from the original date of purchase. Contact manufacturer’s claims department toll free at 800-675-9088 or at [email protected]. Proof of original purchase (original sales receipt) and product law tag information are required when initializing all claims.

IF YOU HAVE PURCHASED THIS SLEEPYS COOLING KNIT MATTRESS PROTECTOR WITH A NEW MATTRESS FROM MATTRESS FIRM, THE FOLLOWING 10 YEAR LIMITED STAIN WARRANTY APPLIES:

A limited stain warranty for the mattress protector you have purchased IF you have purchased the mattress and the Sleepy’s Cooling Knit Mattress Protector together.
LIMITED STAIN WARRANTY TERM:

If your Sleepy’s Cooling Knit Mattress Protector is purchased with a new mattress from Mattress Firm, then the warranties provided herein shall be for the duration of 10 years of the mattress manufacturer’s warranty you have purchased from Mattress Firm, running from the date of purchase. Further, if the mattress warranty is pro-rated, then this limited stain warranty on your protector is similarly pro-rated.

LIMITED STAIN WARRANTY COVERAGE:

This 10 year limited stain warranty is valid to the original purchaser (or a household member of the original purchaser) of a new Sleepy’s Cooling Knit Mattress Protector for residential use only and not transferable. This limited warranty covers spills, stains, accidental cuts, rips and tears of the Sleepy’s Cooling Knit Mattress Protector during normal household use and covers all beverages and food normally consumed by humans, and all bodily fluids from humans and pets except as specifically disallowed (see “Other Limited warranty Exclusions” below).

LIMITED PRODUCT WARRANTY COVERAGE CLAIM PROCESS; LIMITATIONS:

If, within the 10 year limited stain warranty period, mattress ticking absorbs a stain through the Mattress Protector, contact manufacturer’s claims department toll free at 800-675-9088 or at [email protected]. Proof of original purchase (original sales receipt) and product law tag information are required when initializing all claims. Stains must be reported no later than seven (7) calendar days after occurrence. Failure to report stains within seven (7) calendar days will void this limited warranty. Manufacturer will promptly respond to all confirmed claims subject to the claimant’s availability. Once a claim has been initiated, manufacturer’s Claims Department will then arrange for a professional cleaning company to service the stained area at no charge to the original purchaser. The service call must be scheduled within seven (7) calendar days of the initiation of the claim by the original purchaser, and manufacturer’s authorized cleaning technician must be allowed access to the mattress in order to perform the necessary work. Failure to schedule your mattress cleaning within seven (7) calendar days or to allow manufacturer’s authorized cleaning technician access to the mattress will void this limited stain warranty. If the authorized cleaning technician cannot remove the stain(s) on the mattress, manufacturer will replace a new mattress from Mattress Frim, of equal value to the original mattress purchased price, exclude delivery fee and taxes. Mattress replacements have no cash value. Any fee, charge, or tax assigned to the mattress replacement by Mattress Firm or the delivery company including but not limited to delivery, transportation, disposal, or setup arrangements for the delivery of the replacement mattress, if any, are the responsibility of the consumer. In no event will manufacturer be responsible for a ticking match. Mattress replacements are limited to one per purchase of the Mattress Protector with a new mattress, and a one-time mattress replacement completes and fulfills manufacturer’s 10 year limited stain warranty