Track My Delivery
Track your order status with your Order Number, along with your last name, zip code, or phone number.
Your Order Number can be found in the upper right hand corner of your receipt and begins with an S
or WEB
.
Frequently Asked Questions
Does Mattress Firm charge for shipping and delivery? What are my delivery options?
Where do you deliver?
Can you ship to my PO Box/APO address?
Will Mattress Firm help set up my mattress and/or furniture?
Can I pick up my merchandise?
What happens if an item is damaged at time of delivery?
How do I check my order/delivery status?
I was given a delivery time frame of 2:00PM-5:00PM. Can I change the delivery window?
My mattress was delivered last week and it’s not comfortable. I want to exchange it for something else.