Wholesale Interiors will accept returns with a 30% restocking fee. The items must be returned in NEW condition in the original packaging. Customer agrees to pay for shipping both ways (shipping to the customer and return shipping to Wholesale Interiors’s warehouse). Wholesale Interiors will not pay any freight bills or shipping bills associated with returns. For any item damaged in transit and can be made whole by sending parts, Wholesale Interiors will not be responsible for cost of shipping for said parts. However, if you insist on a refund, this will fall under our normal return policy and we would charge a 30% restocking fee and return shipping. If the item you are returning is returned with damages, you will be responsible to file a claim with your carrier and a refund will not be provided for the damaged item(s). Wholesale Interiors is not responsible to file any return damage claims on your behalf.

Manufacturer defect claims and part requests must be sent to Wholesale Interiors within 30 days from the order delivery date to be processed. Wholesale Interiors will provide parts for the defective item(s) or issue partial refund depending on the condition. Wholesale Interiors may, in the case of manufacturer defect, absorb the cost of shipping of new parts to the customer.

In rare cases when wrong items are delivered, please contact Wholesale Interiors for RMA number for returns. Wholesale Interiors will not process refused shipments without Wholesale Interiors approved RMAs. For any return cases, Wholesale Interiors does not accept C.O.D. shipments. All return pieces must be returned to Wholesale Interiors warehouse facility before any credit or replacement could be issued.