Homelegance by Titan warrants that its merchandise are free from manufacturing defects (workmanship and/or material) and will either give credit or replace defect parts for a period of up to one (1) year from the invoice purchase date.
Defective & Returned Merchandise: All products returned to Titan Importer Co. must have a pre-authorized Return Merchandise Authorization. Any claim for the manufacturer defects should be reported upon receiving the merchandise with the supported picture or document (see Claims Guidelines file). Missing parts must be claimed promptly upon opening the goods as well.
As prudent, we will supply parts for, or replace defective merchandise promptly upon proper claim. Please understand that certain parts are not stocked and have to come from the manufacturer and may take longer. We can not ship marble top, glass, or table top by itself because of its fragile nature.
Please do not deduct from payment of an invoice without an Authorization number. Unauthorized deductions will immediately be re-billed, and if left un-paid may delay prompt delivery of subsequent orders. As much as possible returns should be made in the original and resalable condition in our box with all components & hardware intact.
All returns are subject to final inspection by us.
All returns for other than defects or concealed damaged are subject to a fifteen percent (15%) re-stocking charge.
BY TITAN IMPORTER CO.
6045 Boat Rock Blvd.
Atlanta, GA 30336
TEL:(404)349-8886 FAX:(404)349-8887
www.homelegance.com
1870 Maple Ave.
