THE FOLLOWING 2 YEARS LIMITED PRODUCT WARRANTY APPLIES:

The limited manufacturer warranty is on pillow itself.

LIMITED PRODUCT WARRANTY TERM:

This limited warranty shall only relate to the replacement of the Sleepy’s Signature Gel Memory Foam Pillow, and this limited warranty shall be for a term from Mattress Firm return period ends, until two years from the original date of purchase. (Unless voided as herein provided).
LIMITED PRODUCT WARRANTY COVERAGE:

This limited warranty is valid to the original purchaser (or a household member of the original purchaser) of a new Sleepy’s Signature Gel Memory Foam Pillow for residential use only and not transferable. This limited warranty covers manufacture defects due to faulty workmanship or materials during the course of normal handling, following recommended care instructions.

LIMITED PRODUCT WARRANTY COVERAGE CLAIM PROCESS; LIMITATIONS:

If, within the limited warranty period, your Sleepy’s Signature Gel Memory Foam Pillow requires replacement due to manufacturer’s defect, a new pillow will be sent to you via a manufacturer-selected carrier. The purchaser is required to send back the defective pillow to the manufacturer's facility at their expense within a period of 5 calendar days; failure to comply will void the limited warranty. ONE replacement Sleepy’s Signature Gel Memory Foam Pillow is covered for a period of two (2) years from the original date of purchase. Contact manufacturer’s claims department toll free at 800-675-9088 or at [email protected]. Proof of original purchase (original sales receipt) and product care tag information are required when initializing all claims.

CUSTOMER RESPONSIBILITIES:
In order to qualify for the limited warranty outlined above, proof of purchase (original sales receipt and limited warranty documents) is required for all claims.

The warranties will be void if the purchaser launders or cleans the products in any manner other than those specified in limited warranty and from manufacturer tag.

OTHER LIMITED WARRANTY EXCLUSIONS to this limited warranty include and are not limited to:

• Used for commercial, institutional, or rental purposes

• Stains resulting from medical incontinence or medical conditions

• Unknown stains, stain(s) present for an unknown period of time, overall staining,

• Harsh caustic acids, dyes and dye transfers,

• Willful destruction

• Odors of a known or unknown origin

• Bleaches; improper laundering and/or cleaning methods/agents

• Ironing, or burns caused by ironing

• Stains or damage caused by or during delivery or moving

• Exposure directly or indirectly to the elements (sun, rain, etc.)

• Ticking that is non-colorfast

• Cuts, rips or tears caused by animals (repeated pet bodily fluid stains are considered preventable
  and are not covered)

• Stains caused during commission of a crime

• Natural disasters and acts of God (including fire, flood, hurricane, tornado, burst pipes, etc.)

• Any loss that is covered under an insurance policy.
   

CLEANING INSTRUCTIONS AND CARE GUIDE:

Follow these cleaning instructions and you’ll not only keep your Pillow clean and sanitized, but you’ll also take steps necessary to keep this limited warranty in effect. The Pillow Cover is machine washable in cold water and can be dried with NO heat. During the drying cycle, please reposition several times to avoid scorching. The Pillow is spot clean only.

NOTE:
Please follow cleaning instructions from manufacturer tag attached to the product. Any product damage resulting from improper care, including but not limited to washing in hot and warm water or dry with heat, ironing, dry cleaning, or using cleaners containing solvents or bleaches, will not be covered by the warranty.

NO EXPRESS LIMITED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR EXPRESS LIMITED WARRANTY OF ANY OTHER NATURE IS GRANTED HEREIN. NO ONE IS AUTHORIZED TO ASSUME FOR THE MANUFACTURER ANY LIABILITY IN CONNECTION WITH THE USE OF THIS PRODUCT OTHER THAN LIABILITY EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY. THE DURATION OF ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED, MEASURED FROM THE DATE OF PURCHASE UNLESS OTHERWISE VOIDED AS PROVIDED HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED LIMITED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOUR RIGHTS UNDER THIS LIMITED WARRANTY ARE YOUR EXCLUSIVE REMEDIES FOR ANY FAILURE OF THE PRODUCT TO COMPLY WITH ANY EXPRESS OR IMPLIED LIMITED WARRANTY. THE MANUFACTURER SHALL NOT BE LIABLE IN EITHER TORT OR CONTRACT FOR ANY LOSS OR DAMAGE, WHETHER DIRECT, CONSEQUENTIAL, OR INCIDENTAL, ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT OR ANY BREACH BY THE MANUFACTURER OF ANY EXPRESS OR IMPLIED LIMITED WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. KEEP THIS LIMITED WARRANTY INFORMATION ALONG WITH YOUR SALES RECEIPT FOR FUTURE REFERENCE AND LIMITED WARRANTY CLAIMS. THE CASH VALUE OF THIS LIMITED WARRANTY IS $1.00.