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Bed Basics

8 Questions You Didn’t Know You Should Ask Your Mattress Sales Associate

There are many ways to shop these days: in-store, online or through easily-accessible apps. Whether it's the ability to test and actually feel a product, get advice from a store team member or scope out your options in person, you choose to shop in store for a specific reason. The same goes when mattress shopping, you want to be able to lay on to the mattress, review your options and, most importantly, turn to the experts to answer any questions you may have. For these reason, we suggest visiting a Mattress Firm location near you, so you can do just that.

In addition to the questions you might already have lined up, here are a few more to ask a Mattress Firm employee when selecting your next bed as you stroll the store.

  1. What are my mattress options?

    There are many different mattress brands, sizes and comfort levels, so the selection can be limitless. The Mattress Firm employee that helps you knows the inventory inside and out, so they can help you narrow your selection down and help you get started buying a mattress.

  2. Can I test the mattress out?

    Flop on the different mattresses, roll around, get comfy, lay on each mattress as you would at home to get an idea for how it will feel for you. Don't be shy! When visiting a Mattress Firm location, we want you to get comfortable and relax, in bed.

  3. What is your mattress recommendation for my specific needs?

    Make your mattress consultant aware of any specific sleep needs you may have – this can be in regards to pain, favorite sleep position, mattress firmness preference or simply which side of the bed you prefer to sleep on. Based on the information you have shared, ask them what they think is the best mattress option for you.The team members know the latest bed technology, specific product features and so much more to assist in guiding you towards what will be best mattress for your unique sleep health.

  4. What kind of mattress do you sleep on?

    Ask the Mattress Firm associate what kind of mattress they have in their own home and what features help them sleep better. They may have some key insights from personal sleep experience that can help guide your mattress buying decision.

  5. Is Mattress Firm offering any deals?

    Be sure to inquire about any promotions Mattress Firm may be currently offering. There are always sales and discounts available at Mattress Firm that you will want to know about before you purchase your mattress.

  6. What else will I need to purchase with my mattress to “sleep happy"?

    Oftentimes, mattress shopping doesn't only include buying the mattress. Keep in mind you will likely need a new box spring, bed frame, mattress protector, pillows and bedding. Don't worry, we've got you covered with all these products in each Mattress Firm store.To learn more about the life span of bedding accessories and when to replace, check out this helpful information. When you arrive at the Mattress Firm store, ask the sales associate in advance what they recommend you buy or replace to help inform the overall cost of your new bed and be sure to check out all of the Mattress Firm products we have to offer.

  7. What is Mattress Firm's return policy?

    Mattress Firm's Love Your Mattress Guarantee is our promise that allows you to sleep on your mattress for up to 120 nights and if you're not satisfied, you can return or exchange it. This is valuable because in store you may think you love a mattress, but after you sleep on it for months you realize it's not a perfect fit. If this happens, we want to give you the hassle free option to return it. We'll even pick it up at your home and deliver it back to the Mattress Firm store.

  8. How do I care for my mattress?

    You'll want to make the most of your mattress purchase for the full eight years. Your sales associate will recommend tips to ensure you're sleeping happy for the full life span of your mattress.

While shopping, many more questions may come up and that's quite alright. A mattress is a special purchase, so don't be hesitant to ask away! Our Mattress Firm sleep consultants want to help you choose the bed that is perfect and comfortable for you.

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