CUSTOMER SERVICE ADVICE
We’re here to help you!
Your questions, concerns and feedback help us improve. If your question is not answered in the Customer Service Policy, FAQ or through any of the information displayed on our website, please contact us for assistance.
Call the store where you made your purchase*
☑ Delivery ☑ Product ☑ Exchanges ☑ Refunds
* Refer to your receipt for Store contact information or click the Store Locator to find the Store nearest to you
Warranty Support Hours:
Monday - Saturday: 8am – 7pm CST
MattressFirm.com online purchases
For questions regarding the mattressfirm.com online store, nationwide delivery or to place a new order, please contact the Mattress Firm eStore at:
7am – 10pm CST Daily