Customer Service Page

You will receive a call, text and email the evening prior to your delivery date with a two-hour delivery window.

Drop-off to your front door, side door or garage. Signature Required.

<h4>This item is backordered 6+ weeks.</h4>

In-home setup and removal of your old mattresses.

In-home setup and removal of your old mattress(s). Set up includes up to&nbsp;3 mattress sets and&nbsp;adjustable bases.

Have a question? Check out our frequently asked questions for guidance. If you still need help call our customer service number; your satisfaction is guaranteed.

The Suggested Equal Monthly Payment shown which excludes taxes and delivery may be greater than the required minimum monthly payment that will be on your billing statement when you use the 6 month promotional financing offer.&nbsp;This estimated payment:<ul><li>Equals the promotional purchase amount divided by 6 rounded to the next highest whole dollar.</li><li>Would pay off the promotional purchase amount within 6 months, but only if there are no other balances on your account at any time during the 6 month promotional period and you make your payments on time. Your total payments will equal the amount of the promotional purchase amount.</li></ul>&nbsp;If the promotional purchase amount is not paid in full within 6 months, interest will be charged to your account from the purchase date and your total payments will be greater than the amount of the promotional purchase amount.&nbsp;IMPORTANT: The information about the Suggested Equal Monthly Payment shown assumes the following promotional financing offer is applied to the purchase:&nbsp;No Interest if Paid in Full Within 6 Months*** 
On purchases with your Mattress Firm Synchrony HOME Credit Card. Interest will be charged to your account from the purchase date if the promotional balance&nbsp;is not paid in full within 6&nbsp;months. Minimum monthly payments required.

The Suggested Equal Monthly Payment shown which excludes taxes and delivery may be greater than the required minimum monthly payment that will be on your billing statement when you use the 12 month promotional financing offer.&nbsp;This estimated payment:<ul><li>Equals the promotional purchase amount divided by 12 rounded to the next highest whole dollar.</li><li>Would pay off the promotional purchase amount within 12 months, but only if there are no other balances on your account at any time during the 12 month promotional period and you make your payments on time. Your total payments will equal the amount of the promotional purchase amount.</li></ul>&nbsp;If the promotional purchase amount is not paid in full within 12 months, interest will be charged to your account from the purchase date and your total payments will be greater than the amount of the promotional purchase amount.&nbsp;IMPORTANT: The information about the Suggested Equal Monthly Payment shown assumes the following promotional financing offer is applied to the purchase:&nbsp;No Interest if Paid in Full Within 12 Months*** 
On purchases with your Mattress Firm Synchrony HOME Credit Card. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within 12 months. Minimum monthly payments required.

The Suggested Equal Monthly Payment shown which excludes taxes and delivery may be greater than the required minimum monthly payment that will be on your billing statement when you use the 24 month promotional financing offer.&nbsp;This estimated payment:<ul><li>Equals the promotional purchase amount divided by 24 rounded to the next highest whole dollar.</li><li>Would pay off the promotional purchase amount within 24 months, but only if there are no other balances on your account at any time during the 24 month promotional period and you make your payments on time. Your total payments will equal the amount of the promotional purchase amount.</li></ul>&nbsp;If the promotional purchase amount is not paid in full within 24 months, interest will be charged to your account from the purchase date and your total payments will be greater than the amount of the promotional purchase amount.&nbsp;IMPORTANT: The information about the Suggested Equal Monthly Payment shown assumes the following promotional financing offer is applied to the purchase:&nbsp;No Interest if Paid in Full Within 24 Months*** 
On purchases&nbsp;with your Mattress Firm Synchrony HOME Credit Card. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within 24 months. Minimum monthly payments required.

*Qualifying purchase amount must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on  the amount financed (including related promo fee)  and 36 or 48 monthly payments are required on such balance until it is paid in full. For the first 3 months reduced payment period, the monthly payment will be equal to $1. For the 33 or 45 months equal payment period, a higher monthly payment will be required equal to the unpaid promo purchase balance (including related promo fee) (calculated once after the reduced payment period ends) divided by the number of months in this equal payment period, rounded up to the next whole cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. Except for the reduced payment period, these payments may be higher than the payments that would be required if this purchase was a non-promo purchase; in addition, during the last month(s) of the promo period the required monthly payment may be reduced due to the prior months&rsquo; rounding. Regular account terms apply to non-promo purchases. New Accounts as of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Visit a store or see mattressfirm.com for complete details. Offer subject to change. Select promotions may display in online checkout. All promotions are available in store, phone and via chat

*Qualifying purchase amount must be on one receipt. A promo fee, equal to 2% of the amount financed on your Mattress Firm Credit Card at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account.&nbsp; No interest will be charged and 48 monthly payments will be required on promo purchase (including related promo fee) until it is paid in full.&nbsp; For the first 3 months, the monthly payment will be equal to $1.&nbsp; For the next 45 months, a higher monthly payment will be required equal to any remaining balance (including related promo fee) divided by the number or months remaining in the applicable promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. Except for the first 3 months, these payments may be higher than the payments that would be required if this purchase was a non-promo purchase.&nbsp;During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months&rsquo; rounding.&nbsp; Any estimated required monthly payments shown (which excludes taxes&nbsp;and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount (including related promo fee) within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period.&nbsp; If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances.&nbsp; Regular account terms apply to non-promo purchases. +New Accounts as of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. A promo fee will be charged equal to 2% of the amount financed on an equal payment no interest promotion of 18 months or more. Offer subject to change.

&dagger;&dagger;On purchases of $2999+. Qualifying purchase amount must be on one receipt. Taxes and delivery&nbsp;fees must be paid upfront and cannot be charged to your Mattress Firm credit card; upfront&nbsp;payment of taxes and delivery fees will not reduce monthly&nbsp;payment or amount financed. A promo fee, equal to 2% of the amount financed on your Mattress Firm Credit Card at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged and equal monthly payments are required on&nbsp; amount financed (including related promo fee)&nbsp; until it is paid in full. The payments equal the amount financed (including related promo fee) divided by the number of months in the promo period,&nbsp; rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months&rsquo; rounding. Any estimated required monthly payments shown which may exclude taxes and delivery&nbsp;in connection with this promotional offer should allow you to pay off the amount financed (including related promo fee) within the promo period if (1) you make your payments by the due dat&nbsp;&nbsp;e each month and (2) this is the only balance on your account during the promo period.&nbsp; If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances.&nbsp; Regular account terms apply to non-promo purchases. New Accounts: as of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.&nbsp;Offer subject to change.

&dagger;&dagger;On purchases of $3299+. Qualifying purchase amount must be on one receipt. Taxes and delivery&nbsp;fees must be paid upfront and cannot be charged to your Mattress Firm credit card; upfront&nbsp;payment of taxes and delivery fees will not reduce monthly&nbsp;payment or amount financed. A promo fee, equal to 2% of the amount financed on your Mattress Firm Credit Card at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged and equal monthly payments are required on&nbsp; amount financed (including related promo fee)&nbsp; until it is paid in full. The payments equal the amount financed (including related promo fee) divided by the number of months in the promo period,&nbsp; rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months&rsquo; rounding. Any estimated required monthly payments shown which may exclude taxes and delivery&nbsp;in connection with this promotional offer should allow you to pay off the amount financed (including related promo fee) within the promo period if (1) you make your payments by the due dat&nbsp;&nbsp;e each month and (2) this is the only balance on your account during the promo period.&nbsp; If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances.&nbsp; Regular account terms apply to non-promo purchases. New Accounts: as of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.&nbsp;Offer subject to change.

After Hours Flash Sale 

Flash Sale:&nbsp;Extra 15% off⁹&nbsp;with code AFTERHOURS&nbsp;

After Hours Flash Sale 2

After Hours Flash Sale 4

Night Owl Sale

Night Owl Sale:&nbsp;Up to 20% off⁹&nbsp;with code NIGHTOWL&nbsp;

72 Hour Sale

72 Hour Sale:&nbsp;Up to 72% off ends Monday&nbsp;

Deal of the day

Deal of the day:&nbsp;Shop our best deals on top brands like Sealy&reg;&nbsp;&amp; more&nbsp;

Current Sale Banner

&nbsp;Memorial Day Sale&nbsp;- Up to 70% off ends Tuesday: Shop our best deals online &amp; in-store&nbsp;

Tempur-Pedic

America&#39;s #1 Tempur-Pedic&reg; Retailer

0% Financing

72 Months Financing&dagger;&dagger; Available on qualifying purchases&nbsp;with Mattress Firm credit card.