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Mattress Firm
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Customer Service

Our Customer Service Team is here to help!

Reach out to us on chat, submit a Customer Service Request Form, or use our self help tools and FAQs on this page to find your answers. We respond to most inquiries received during normal operating hours within an hour. We're 100% committed to providing the best service possible. No matter what, we'll always have your back.
Customer Service Hours
8:00 am to 9:00 pm CST - Mon-Sat
8:00 am to 7:00 pm CST - Sun
Text MATTRESS to 766693 to receive text alerts on exclusive savings and more. Text STOP to cancel. Msg & data rates may apply.