Frequently Asked Questions

General
Questions
1. What is the best brand?

Mattress Firm carries a variety of the top-quality brands. Each brand consists of mattresses with unique features that can accommodate your individual and specific requirements. Some of our best-selling brands include Simmons, Serta and Hampton & Rhodes. Check out all of the great brands we offer here.

2. What is the best mattress?

With the wide range of mattresses that we carry, the best mattress for you is one that accommodates to your individual and specific requirements. In order to find the best mattress for your comfort needs, we recommend that you start with the Mattress Finder.Selecting your desired size and how much you are looking to spend will help narrow down the results to mattresses that best suit your needs. Additional questions to help your search include what position do you fall asleep in, do you sleep too hot or too cold, and what are you pain points?

3. Can I view mattresses from online in a real store?

Yes, you can. Please use our store locator featured on the website to find a local store near you. We recommend calling the store first to verify if the store carries the product you are interested in. If a product on the website indicates ‘Web Only', that product will NOT be available to view at a store.You can check availability of a specific item by size on the products detail page.

4. How can I tell if I need a new mattress?

Our motto is Replace Every 8 Years, but there are several other factors to take into consideration when deciding if you need a new mattress. Below are some signs that your mattress has lost its support.

  • You wake up tired or achy
  • You tend to sleep better at other places than at home (such as a hotel)
  • Your mattress shows visible signs of wear (it's saggy or lumpy)
  • Rotating your mattress no longer provides the desired comfort change
  • Your mattress is 5-8 years old (this depends on the type of mattress you have along with the factors listed above)
5. What is the best type of mattress for a child?

The type of mattress you choose for a child is extremely important because children grow while they sleep. For safety reasons, crib mattresses are firmer than adult mattresses, and they fit most babies until toddlerhood, though exact timing is different for every child. Like adult mattresses, foam or innerspring crib mattresses both work well depending on preference, and some crib mattresses are lighter for portability or easier to clean in case of spills. Look through our wide selection of crib mattresses to find one that will safely support your baby as they rest. You’ll also find toddler mattresses to help them transition out of the crib and into their first real bed as they grow. Whether you’re looking for a specific model or have just started your search for the right crib or toddler mattress, we have all of the options you’ll need, at a range of price points that will fit your family’s budget.

6. What type of mattress is recommended for overweight people?

Memory foam mattresses are generally recommended because they are more durable and supportive than spring mattresses which can break down quicker. If you have special preferences, please give us a call at 1-877-384-2903.

7. What is the best mattress for couples with different comfort preferences?

A split mattress will give couples the option to choose different comfort levels for each side of the bed. Choose 2 Twin XL, 2 Queen or 2 California King mattresses, make sure they are the same height and place them on top of a split King-size box spring or foundation.

8. What is the best mattress for people who sleep on their stomachs?

If you are a stomach sleeper, we recommend a supportive mattress to keep the back from arching and support the midsection.

9. What is the best mattress for a side sleeper?

If you are a side sleeper, we recommend a pillow top that has an added layer of soft padding stitched to the mattress's top. Besides supplying an extra layer of sumptuous, cloud-like luxury, the pillow top mattress is also effective for soothing side sleepers' hip and shoulder pressure points. Check out our wide variety of pillow top mattresses here.

10. What mattress is recommended for a bad back?

If you have a bad back, we recommend a firm mattress with good support for the lower spine. A firm bed provides enough comfort for most sleepers without sacrificing support and proper alignment. Check out our wide variety of firm mattresses here.

11. In the Northeast, what's going on with Sleepy's?

All Sleepy's stores have been renamed to Mattress Firm, and you can still enjoy the same great prices, service and selection. To continue the Sleepy's legacy, we'll continue to sell the Sleepy's brand, but now, as a mattress.