Your Perfect Night's Sleep... Our Promise

photo of happy sleeper

At Mattress Firm we know that everyone’s perfect night’s sleep is unique, and we believe your mattress should reflect that. And because selecting a new mattress is such an important decision, we promise to help make your mattress buying experience easier by offering our Love Your Mattress Guarantee so you can buy with confidence.

Love Your Mattress Guarantee

If for some reason you don’t love your new mattress anytime within 120 nights from your original delivery date, we will do whatever we can to help you get your perfect night’s sleep by matching you with the right mattress. And if you just don’t feel the love with your mattress selection, we will even issue you a refund.

Mattress Firm is committed to helping you find the right mattress and we're committed to your happiness.

Your Perfect Night's Sleep... Our Promise

Your new mattress will take time to adjust to your body and we encourage you to sleep on it for a minimum of 30 nights to allow for this adjustment period.

However, in the event you are not comfortable within 120 nights from your original mattress delivery, we will do our best to match you to the correct mattress. You may exchange or return your mattress with a redelivery fee of $79.99. Our Love Your Mattress Guarantee is valid for up to 2 returns or exchanges per purchase, which must occur during the 120-night period from the original mattress delivery date.


Love Your Mattress Guarantee Details

Love Your Mattress Guarantee is not valid on warranty exchanges, clearance merchandise, floor models, pillows, mattress protectors, power/adjustable bases, furniture and other accessories. In compliance with strict national and state bedding laws, and as detailed in the manufacturer's warranty, Mattress Firm is unable to exchange or refund any mattress that is stained, unsanitary or otherwise damaged by you under the Love Your Mattress Guarantee.

Participation may vary. See store for details.
Extended Love Your Mattress Guarantee may be available in some areas. See store for details.

Lowest Price Guarantee

Lowest Price Guarantee

If you find the same or comparable sleep set for less than our displayed or advertised price, we will beat the price by 10% or it's free; even for up to 100 days after your purchase.
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Lowest Price Guarantee

On-Time Delivery

At Mattress Firm, we work with YOUR schedule. If your purchase is not delivered within the guaranteed 1 day window, your delivery is FREE.* Available for most products.
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Free Shipping Over $499

Free Shipping Over $499*

Get free delivery when you spend over $499 online. This includes same day / next day delivery, free in-home set up, removal of old mattress, and our trademark red carpet delivery!
*Available for most products and online only