Your Happiness is... Our Commitment

photo of happy sleeper

Selecting a new mattress is an important decision. Mattress Firm wants to alleviate the stress of your experience by offering our Happiness Guarantee so you can buy with confidence.

Happiness Guarantee

If you are not satisfied with your mattress anytime within 120 nights from original delivery, we will do whatever we can to make you happy. We will even issue you a refund.

Mattress Firm is committed to helping you find the right mattress and we're committed to your happiness.

Your Happiness is... Our Commitment

Your new mattress will take time to adjust to your body and we encourage you to sleep on it for a minimum of 30 nights to allow for this adjustment period.

However, in the event you are not comfortable within 120 nights from original delivery, we will do our best to match you to the correct mattress. You may exchange or return your mattress with a small processing fee of $149.


Our Low Price Guarantee Details

Happiness Guarantee is not valid on warranty exchanges, clearance merchandise, floor models, pillows, mattress protectors, power/adjustable bases, furniture and other accessories. In compliance with strict national and state bedding laws, and as detailed in the manufacturer's warranty, Mattress Firm is unable to warranty or exchange a mattress that is stained or unsanitary..

Participation may vary. See store for details.
Extended happiness guarantee available in Dallas and Birmingham areas. See store for details.

Lowest Price Guarantee

Lowest Price Guarantee

If you find the same or comparable sleep set for less than our displayed or advertised price, we will beat the price by 10% or it's free; even for up to 100 days after your purchase.
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Lowest Price Guarantee

On-Time Delivery

At Mattress Firm, we work with YOUR schedule. If your purchase is not delivered within the guaranteed 1 day window, your delivery is FREE.* Available for most products.
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Free Shipping Over $499

Free Shipping Over $499*

Get free delivery when you spend over $499 online. This includes same day / next day delivery, free in-home set up, removal of old mattress, and our trademark red carpet delivery!
*Available for most products and online only