Mattress Firm Van Ness Avenue

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1415 Van Ness Avenue
San Francisco, CA 94109

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Van Ness Avenue

1415 Van Ness Avenue San Francisco, CA 94109

4.9

275 Reviews

kati nagy Profile Image

kati nagy

I am very pleased with the service and value at Mattress Firm. Julio helped me find exactly the kind of mattress I wanted and at a great price. He also offered to put on a mask, as he saw that I was wearing mine. That kind of consideration and attention to a client’s needs was admirable and much appreciated. My first time shopping there and I highly recommend it.

6 months ago

Aziza Toussaint Profile Image

Aziza Toussaint

Ok, I will start by how I was impressed with how punctual the Agent was who answered my call for immediate assistance after moving and only having an air mattress to sleep on. I even called a few minutes before the store opened and was greeted with a warm friendly voice and name. I said I really need a firm mattress and right away Julio at Van Ness Ave Store looked on his computer to tell me about two brands he would recommend, invited me to the store to try and when I laid on the right mattress, my body knew right away! He was patient with me and I think I must have tested almost all the beds he had!! And even though we were both wearing a mask, I could feel his smile coming thru. I was so impressed with the customer service, speed and free delivery, that I ordered a second mattress the very next day! Thank you Mattress Firm and Thank you for hiring an excellent Sales Rep: Julio who in my opinion had the best customer service I've had in quite a while. Sometimes, I can ask the same question over and over or want to make sure I'm hearing everything correctly and he never got frustrated with me and reassured me. This is what I call going above and beyond. Thank you, Julio!

3 months ago

C. Y. Profile Image

C. Y.

Great sales and prices. Brian was very helpful, listened to what I wanted, and offered expert advice. Thank you Brian! The next day, the delivery guys Juan V. and his partner came in, took out my old bed and set my new one up in record time. Total professionals. Excellent service from sale to delivery and I'm very happy with my bed. Highly recommended!

5 months ago

Vic Charnarutski Profile Image

Vic Charnarutski

It was a second time I’m buying a mattress from this Mattress Firm location. The customer service is awesome! I really appreciate a personal touch we received from Andreas. And what’s the most important - we got the best mattress for the best price. Thanks, Andreas!

5 months ago

jerry yip Profile Image

jerry yip

Staff were super friendly, helpful and knowledgeable. We worked with Christopher B., and he was a pleasure to work with. After talking through what we were looking for, he gave us a few recommendations and then continued to guide us as we explored our options. Thanks so much for helping us find our perfect mattress!

5 months ago

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1600 Van Ness Avenue
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(415) 447-3286

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