Stores
TX
Houston
1000 West Gray Street

Mattress Firm Midtown

Contact

1000 West Gray Street Suite 300
Houston, TX 77019

(713) 523-1530

Directions Text Us

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Midtown

1000 West Gray Street Suite 300 Houston, TX 77019

4.9

392 Reviews

Jay Marroquin

Who really wants to shop for a mattress, especially in-store? I mean, we're just now getting out of some worldwide pandemic. If I'm like you, I enjoy doing all my research from home and totally feel comfortable about shopping online. A ton of companies offer these satisfaction guarantees, long warranties, etc.. You know what they don't offer? Eva. That's right, Eva at the Mattress Firm, midtown (West Gray location). Who knew good old customer service still existed?! The wife and I were really interested in a Purple mattress and were about to order one online. But while doing research we came to find out Mattress Firm carried them in-store so so we could come in and try them out. So that's exactly what we did. What we found was one of the friendliest, most knowledgeable staffs you could wish for. We dealt with a girl named Eva. She gave us all the information we requested about the various Purple models and even suggested other brands and invited us to try them out while giving us informative information, and all with this no pressure you would expect from a sales person. In the end, we did go with Mattress Firm for our Purple 3 purchase. Why, because of their outstanding customer support, a longer home trial (120 days as opposed to 100 days from purple) and the same warranty. Oh, and we got a way better deal than Purple had even with their 4th of July sale and scored some very valuable freebies. So yeah, I'll gladly write this review and hopes it convinces you to come check them out.

a year ago

Cristine Joy Evero

Mattress firm has been very friendly and accommodating. Sir Richard was so patient because I was confused what bed to chose. He showed me different types until I found what I wanted. I like my queen euro top mattress so much. The delivery guy was helpful and nice. He puts the mattress on my bed. After that he cleaned up the plastic and brought it with him. Thank y And I love the same day delivery. Since I just moved in that day and I have no bed to sleep on, Mr.Richard understood my situation and have it delivered the same day I bought it. Thank you so much

2 weeks ago

Luis Garcia

Richard was extremely helpful & informative in helping me pick my new mattress and frame. He ensured my needs were met and made the mattress shipping experience significantly easier and stress free. I would highly recommend asking for Richard when looking to purchase a new mattress!

4 months ago

Jason Christian

Rich was very helpful with my purchase of mattresses and frames for a guest room. He was knowledgeable and understood what I was looking for, and made the process very smooth. He also provided good advice on caring for the mattress and frame.

3 months ago

Krystal Durant

I walked into Mattress Firm, on West Gray, expecting to just shop around for a mattress, but what I did NOT expect, was to get the level of service and attention that I that I did! Kentonya and Anthony were ABSOLUTELY AMAZING, and I walked out with a mattress that perfectly fits both my home’s needs and my desires. Kentonya and Anthony made it more than worth my while, and they’ll do the same for you! Do yourself a favor and grab some of this greatness for yourself, while at the same time upgrading your sleep for the New Year!

3 weeks ago

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